Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have reset the ipad but it will not accept my username and password. it says my username cannot be used.

Cannot activate iPad Mini 4 after resetting. iPad is linked to an apple id and password. Error message says my Apple id and password cannot be used to set up this iPad. How do I activate iPad.

iPad Mini

Posted on May 4, 2016 7:35 PM

Reply
1 reply

I have reset the ipad but it will not accept my username and password. it says my username cannot be used.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.