Computer running slow for one user but not another
Hi I was hoping someone in the ASC could help. Our older iMac has generally been great for years. In the past, I solved speed issues by rebooting which cleared the cache/reads in and out, and it would speed up, but now it works fine for me but terribly slow for my wife's user profile. Does anyone have any suggestions?
I ran yusa and it seems a bit better but not completely
here is the etrecheck report for anyone who is kind enough to help. Thanks a million in advance.
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-05 08:34:04
Download EtreCheck from https://etrecheck.com
Runtime 2:26
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information:ⓘ
iMac (20-inch, Early 2008)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac8,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:ⓘ
ATI Radeon HD 2400 - VRAM: 128 MB
iMac 1680 x 1050
System Software:ⓘ
OS X El Capitan 10.11.4 (15E65) - Time since boot: about 14 hours
Disk Information:ⓘ
WDC WD10EACS-00D6B0 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
New Hard Drive (disk0s2) / : 999.35 GB (717.73 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information:ⓘ
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Brother ADS-1000W
Apple, Inc. Keyboard Hub
Logitech USB-PS/2 Optical Mouse
Apple Inc. Apple Keyboard
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/System/Library/Extensions
[not loaded] com.BrKernel (2.4 - SDK 10.9 - 2016-05-04) [Support]
System Launch Agents:ⓘ
[not loaded] 8 Apple tasks
[loaded] 155 Apple tasks
[running] 75 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 44 Apple tasks
[loaded] 159 Apple tasks
[running] 86 Apple tasks
Launch Agents:ⓘ
[running] com.brother.LOGINserver.plist (2014-11-19) [Support]
[loaded] com.citrix.AuthManager_Mac.plist (2014-11-18) [Support]
[running] com.citrix.ReceiverHelper.plist (2014-11-18) [Support]
[running] com.citrix.ServiceRecords.plist (2014-11-18) [Support]
[failed] com.google.keystone.agent.plist (2014-07-30) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-05-15) [Support]
Launch Daemons:ⓘ
[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.google.keystone.daemon.plist (2014-07-30) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-05-15) [Support]
User Launch Agents:ⓘ
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
User Login Items:ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Other Apps:ⓘ
[running] com.brother.scanner.ica.105952.A3B6B126-2CA6-449C-91D9-67998AE4AF7A
[running] com.brother.utility.NETserver.108192
[running] com.brother.utility.USBserver.107872
[running] com.etresoft.EtreCheck.193952
[running] jp.co.canon.cijscannerregister.106592
[loaded] 399 Apple tasks
[running] 191 Apple tasks
Internet Plug-ins:ⓘ
JavaAppletPlugin: Java 8 Update 60 build 27 (2015-09-21) Check version
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
QuickTime Plugin: 7.7.3 (2016-04-29)
AdobePDFViewerNPAPI: 11.0.09 - SDK 10.6 (2014-10-03) [Support]
AdobePDFViewer: 11.0.09 - SDK 10.6 (2014-10-03) [Support]
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
Default Browser: 601 - SDK 10.11 (2016-04-29)
CitrixICAClientPlugIn: 11.9.0 - SDK 10.9 (2014-11-18) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-12-02) [Support]
Silverlight: 5.1.30317.0 - SDK 10.6 (2014-05-05) [Support]
iPhotoPhotocast: 7.0 (2013-11-13)
3rd Party Preference Panes:ⓘ
Flash Player (2016-04-15) [Support]
Java (2015-09-21) [Support]
Time Machine:ⓘ
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
New Hard Drive: Disk size: 999.35 GB Disk used: 281.61 GB
Destinations:
Cohen External [Local]
Total size: 999.86 GB
Total number of backups: 120
Oldest backup: 12/6/13, 6:29 PM
Last backup: 5/4/16, 8:10 PM
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 281.61 GB X 3)
Top Processes by CPU:ⓘ
3% WindowServer
1% kernel_task
0% fontd
0% askpermissiond
Top Processes by Memory:ⓘ
451 MB softwareupdated
440 MB kernel_task
274 MB mdworker(15)
143 MB icdd
131 MB mds_stores
Virtual Memory Information:ⓘ
136 MB Free RAM
3.87 GB Used RAM (1.44 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
May 4, 2016, 06:37:09 PM ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-05-04-183709_[r edacted].crash
com.google.Keystone.Agent - /Library/Google/*/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftware UpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent
May 4, 2016, 05:38:45 PM ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-05-04-173845_[r edacted].crash
May 4, 2016, 05:36:00 PM Self test - passed
May 4, 2016, 04:58:28 PM ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-05-04-165828_[r edacted].crash
May 4, 2016, 04:43:35 PM /Library/Logs/DiagnosticReports/WindowServer_2016-05-04-164335_[redacted].cpu_r esource.diag [Details]
/System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer
May 4, 2016, 04:20:16 PM ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-05-04-162016_[r edacted].crash
May 4, 2016, 04:08:46 PM ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-05-04-160846_[r edacted].crash
May 3, 2016, 02:10:55 PM /Library/Logs/DiagnosticReports/iTunes_2016-05-03-141055_[redacted].hang
/Applications/iTunes.app/Contents/MacOS/iTunes
May 2, 2016, 08:52:57 AM ~/Library/Logs/DiagnosticReports/GoogleSoftwareUpdateAgent_2016-05-02-085257_[r edacted].crash