When I click on Office 2008 Entourage email with a *.pdf document attached, the Preview looks checkered. I am unable to print it out without those checkered blocks all over the page. Why does this occur and how can I correct it? At the moment I need to print out, sign, and return those *.pdf documents on a legal matter.
OS X El Capitan (10.11.4), Safari 9.1, Photo 1.0, iTunes 12.3
I just referred to another discussion item on Preview, and I followed their advice to great success. The answer was to go to Preview>View> and uncheck the show document background choice. The checkered stuff disappeared. Thanks to all for your help, Tuttle and JimmyCMPIT.
See:
TuttleJan 16, 2010 10:03 AM Re: Preview
in response to hk013
The checkerboard pattern in documents or image files indicates a transparent layer (usually the background). Go to the View menu in Preview and turn off (uncheck) the 'Show Document Background' option and see if that fixes things for you.
I just referred to another discussion item on Preview, and I followed their advice to great success. The answer was to go to Preview>View> and uncheck the show document background choice. The checkered stuff disappeared. Thanks to all for your help, Tuttle and JimmyCMPIT.
See:
TuttleJan 16, 2010 10:03 AM Re: Preview
in response to hk013
The checkerboard pattern in documents or image files indicates a transparent layer (usually the background). Go to the View menu in Preview and turn off (uncheck) the 'Show Document Background' option and see if that fixes things for you.
can you attach a screen shot? (redact any personal info)
can you try another account, boot into that account and open the document?
if its a font issue you can reset the fonts using this procedure. read the entire document before you proceed and know what this does before going ahead to do this
Font Book (Yosemite): Restore standard fonts
do you have Acrobat Reader?
if your in a pinch I would open these PDF's in reader and see if you can get them sorted before you go down the troubleshooting rabbit hole with Preview which is IMHO is littered with good intentions it can not always deliver on.
JimmyCMPIT wrote:
if it's sporadic I would have to say it's in the PDF, if it happened all the time I'd say software
did you scan the PDF?
does this happen when you being to edit?
can you open the PDF on another application without incident? Another computer? Another smart device?
did the Lawyer scan the PDF? If they did can you call them and tell them they are sending you problematic PDFs (and you will bill them for the time you spend troubleshooting an issue the presented to you.) I'd make it clear if they sent to you and it's borked this should not be billed to you, your time is money as well.
These *.pdf documents arrived as attachments to email. I have had same checkered results on this computer using Preview and Adobe Reader. On my iPhone 5S, they open normally without checkers, but I don't know how to print them out from that iPhone nor am I sure whether that will help in the long term.
JimmyCMPIT wrote:
do you have Acrobat Reader?
if your in a pinch I would open these PDF's in reader and see if you can get them sorted before you go down the troubleshooting rabbit hole with Preview which is IMHO is littered with good intentions it can not always deliver on.
I have Adobe Reader 9.5.5, opened it, used it to open the attachments, but the results were the same...checkered and unreadable.
if it's sporadic I would have to say it's in the PDF, if it happened all the time I'd say software
did you scan the PDF?
does this happen when you being to edit?
can you open the PDF on another application without incident? Another computer? Another smart device?
did the Lawyer scan the PDF? If they did can you call them and tell them they are sending you problematic PDFs (and you will bill them for the time you spend troubleshooting an issue the presented to you.) I'd make it clear if they sent to you and it's borked this should not be billed to you, your time is money as well.
can you screen shot a section of this thing with no personal info? I'm at a loss at what your seeing and guessing lowers the chance of solving this issue.
No, the document is a private matter from an important source. Occasionally, this printing/*.pdf/scanning problem recurs on this iMac. For instance, I have an HP Photosmart Premium C309a all-in-one printer that I cannot use to scan documents anymore due to interface problems with OS X. I have to use Image Capture instead when I scan.
is this from a law office directly to you or something we can DL of a site that's a boiler plate form for anyone?
Preview of *.pdf documents is checkered
