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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I have a brand new iPad Pro. While using it, the screen will switch to a screen with the apple logo in the middle and is unresponsive. It usually comes back after a few seconds, but sometimes requires a reboot holding both buttons down. I previously had an apple air 2 and restored from it. I even reset and erased it once and restored it from iCloud a second time. It's very annoying. Is there a way to fix this?
iPad Pro, iOS 9.3.1
Since your iPad Pro is brand new I suggest making an appointment at an Apple Store to have a technician examine your device. Or contact Apple Support.
Apple logo randomly appears and locks iPad Pro while using it
