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Ipod Classic - playback stops when navigating using buttons

Starting about three days ago, my iPod Classic is freezing up during playback when I press any of the buttons ie. back, fast forward etc or scrolling. It continues again at the same place but I'm obviously concerned this may lead to a bigger issue, Any help would be much appreciated, thanks


K

iPod classic 160GB (Late 2009), iOS 9.3

Posted on May 5, 2016 3:40 PM

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Posted on May 5, 2016 11:48 PM

Do a Reset (restart) on the iPod, if you have not already


Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)


If the iPod is still not operating properly, you may want to do a Restore on it using iTunes. This erases the iPod, reinstalls its software, and sets it to default settings.


Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support


After the Restore and re-sync, if the problem recurs, there may be a hardware problem on the iPod.

2 replies
Question marked as Best reply

May 5, 2016 11:48 PM in response to kfayr

Do a Reset (restart) on the iPod, if you have not already


Learn how to reset your iPod - Apple Support (see section iPod with a click wheel)


If the iPod is still not operating properly, you may want to do a Restore on it using iTunes. This erases the iPod, reinstalls its software, and sets it to default settings.


Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support


After the Restore and re-sync, if the problem recurs, there may be a hardware problem on the iPod.

Ipod Classic - playback stops when navigating using buttons

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