Apple Event: May 7th at 7 am PT
I per-ordered Ariana Grande's album Dangerous Woman and a song called 'Be Alright' became available in march but I never got (I per-ordered the album before that) and it still says 'per-ordered' like the unreleased tracks and unlike the released tracks which either say 'play' or 'purchased'. How do I get the song?
iPhone 6s Plus, iOS 9.3
Hi JadeFenwick,
Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with your iTunes Store order. If you are having issues with a pre-order, or a pre-ordered and purchased album does not appear complete, you may find the information and steps outlined in the following articles helpful:
About iTunes Store pre-orders - Apple Support
Download your past purchases - Apple Support
Regards
I can't a song I pre-ordered
