Someone knows about this "adware.Mac.genieo.jy" ?

My antivirus found it on my Mac and cannot erase it.

Since 2 weeks, my computer almost doesn´t work anymore (takes 5 real minutes to open a simple Word document without pictures) although I have a i7, 2,9GhZ, 8Gb Memory, still 300Go available on the drive.

MacBook Pro (13-inch Mid 2012), OS X El Capitan (10.11.4), BitDefender antivirus installed

Posted on May 6, 2016 5:22 AM

16 replies

TildeBee

Level 7

31,923 points

May 6, 2016 9:44 PM in response to Croustang

First,

Thomas Reed has given you most of what you need.

The other comments are suggestions as to how to make it better.

To be clear, is the entire Mac slow? All apps? Mail? Or just Word?

How much space is still available on your Hard Drive?

What is this:

AntivirusforMac

(Please ignore my comment about Rapport. I forgot I was reading a "report" in French.)

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Someone knows about this "adware.Mac.genieo.jy" ?

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