SuperDrive doesn't accept disks.

Question

Level 1

12 points

SuperDrive doesn't accept disks.

Hello there.

I've bought the new MacBook (2016) with Apple SuperDrive. I've also bought an adapter to be capable of using it. See here: http://www.amazon.com/dp/B019PHF9UY/ref=psdc_281413_t1_B015YRD8PC

Before my hub had came, I tried the superdrive with a windows pc. It has worked properly, there was no problem with it.

And now I'm trying to get it work for my Macbook which I've been incapable of doing it so far. I've tried a lot of solutions I could find on the internet (Rebooting with the superdrive connected, when rebooting again clicking mouse button, PRAM reset, Resetting SMC (System Management Controller), editing "the apple.Boot.plist" file, (see here: Re: superdrive not loading discs after upgrading to el capitan Re: superdrive not loading discs after upgrading to el capitan). Everything I could find.

And my hub works propely with two of the usb ports with other usb type-a devices.

Can you help me with this problem?

Thank you.

Posted on May 6, 2016 11:46 AM

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Answer 1

Lanny

Level 6

13,183 points

May 6, 2016 12:00 PM in response to Erchamion123

It's probably your adapter not being able to supply suffucient current to the Superdrive. If you had a powered USB hub, it would probably work.

I have the Apple USB-C to USB-A and use it with the Superdrive on a 12" MacBook Early 2015.

You're going to need a minimum of 500 ma to power it. Check your System Report:

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Answer 2

Erchamion123 Author

Level 1

12 points

May 6, 2016 12:01 PM in response to Lanny

But Apple USB-C to USB-A adapter doesn't work properly? It is not a powered USB hub as well?

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Answer 3

Lanny

Level 6

13,183 points

May 6, 2016 12:07 PM in response to Erchamion123

The adapter works, it doesn't need power to work. The power is supplied by the MacBook. The issue with your adpater is most likely because power is being split among its 2 USB-A ports and the card reader. USB devices that don't draw much power, i.e., keyboards, mice, thumb drives, will probaly work, but a DVD drive requires more current.

Use your System Report to see how it is allocating power.

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Answer 4

Erchamion123 Author

Level 1

12 points

May 6, 2016 12:11 PM in response to Lanny

How can I do that? I've clicked on the "Show System Report" in System Information tool, nothing happened.

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Answer 5

Lanny

Level 6

13,183 points

May 6, 2016 12:22 PM in response to Erchamion123

Click on the Apple Menu's, "About This Mac."

Then:

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Answer 6

Lanny

Level 6

13,183 points

May 6, 2016 12:28 PM in response to Erchamion123

It is not a powered USB hub as well?

That would depend on the specifications for the adapter. It could be that the power supplied by the power supply is only being used to charge the MacBook's battery, or that it can't be split 3 ways, i.e., the 2 USB-A ports and the card reader in such away to alocate sufficient current to a current hungry device like the Super drive.

Have you tried using the Superdrive as the only attached device?

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Answer 7

Erchamion123 Author

Level 1

12 points

May 6, 2016 12:32 PM in response to Lanny

Oh, I was already there.

And for the last question: Yep, I've tried that way as well.

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Answer 8

Erchamion123 Author

Level 1

12 points

May 6, 2016 12:34 PM in response to Lanny

And, when I connect the superdrive, I hear a sound that like it's preparing, like it will work. But no, it doesn't.

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Answer 9

Lanny

Level 6

13,183 points

May 6, 2016 12:37 PM in response to Erchamion123

What is a, "ROCCAT Kone Pure Military?"

What is the reference to, "USB Storage?"

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Answer 10

Erchamion123 Author

Level 1

12 points

May 6, 2016 12:39 PM in response to Lanny

Roccat Kone is the mouse I'm using.

I don't know what the usb storage is. There is nothing else connected.

And this hub has two USB 3.0 ports, doesn't have any USB 2.0 ports. Why does it show my devices under USB 2.0 segment?

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Answer 11

Lanny

Level 6

13,183 points

May 6, 2016 12:40 PM in response to Erchamion123

The adapter doesn't exactly have rave reviews, it could still be the issue.

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Answer 12

Lanny

Level 6

13,183 points

May 6, 2016 12:43 PM in response to Erchamion123

And this hub has two USB 3.0 ports, doesn't have any USB 2.0 ports. Why does it show my devices under USB 2.0 segment?

Because the Apple Super drive is a USB 2 device.

And you have tried it with the mouse disconnected?

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Answer 13

Erchamion123 Author

Level 1

12 points

May 6, 2016 12:49 PM in response to Lanny

Btw, the producer of this adapter says SD card slot and microSD card slot doesn't work at the same time. Does this have something to do with this?

But I can use microSD slot, a mouse and a 1 TB external HDD at the same time, without causing a problem.

When I remove the adapter, it looks like this:

When I connected the adapter (without anything else is connected to it) it looks like this:

I don't know if these help.

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Answer 14

Lanny

Level 6

13,183 points

May 6, 2016 12:50 PM in response to Erchamion123

Some releavent reviews:

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Answer 15

Erchamion123 Author

Level 1

12 points

May 6, 2016 12:53 PM in response to Lanny

Oh yes. My mouse is also USB 2.0.

Yep, I've tried the SuperDrive connected only, without anything else. I've also tried superdrive only with macbook connecte to it's power source as well.

I can still hear the sound. Can't be this related to software? Because while I was searching I've encountered a lot of comments saying this is because of El-Capitan, in Yosemite it was working properly.

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