just purchased the macbook pro online through education store for my daughter and was told she would get 3 year warranty for free but when we put serial number in on apple website it just says one year guarantee. any help would be great
MacBook Pro (Retina, 13-inch,Early 2015), OS X El Capitan (10.11.3)
Contact Apple Support:
Contact Apple Support:
Be sure to have handy any tangible and irrefutable evidence of that for-free offer. While Education Store prices come with a discount, I've never seen AppleCare come for free.
Spoke to Apple support through chat but not getting anywhere. At the time of purchase I was offerd the he (uplift programme Apple care) for £48 which said it would be for 3 years but before I ordered I rang Apple back and rep said I didn't need the HE uplift plan as because I was ordering online it automatically got 3 years warranty. If you google this there are alot of posts as well with people saying the same as me.
I Wish I'd of just taken the offer of £48 now as I though it was to good to be true.
You will have to work this out will Apple. We here are all just users like yourself
apple care warranty
