Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I'm not able to download apps to my iPhone from the App Store. It come "waiting". But never starts downloading. I tried it with wifi and mobile data. Both aren't downloading apps

I'm not able to download apps to my iPhone from the App Store. It come "waiting". But never starts downloading. I tried it with wifi and mobile data. Both aren't downloading apps Can u find out what is wrong? I'm using iPhone 5s

iPhone 5s, iOS 9.3.1

Posted on May 7, 2016 12:43 PM

Reply
43 replies

Sep 23, 2016 11:42 AM in response to akshayavenkat

I have a brand new IPhone 6S Plus. I have 3 Apps on my phone that will not up load they are in the waiting zone. I have tried everything possible. I have shut phone off. I have tried to delete apps and it will not let me even delete them. Please help these are actually apps i have used in the past often and would like to use again. Any help would be appreciated.

Oct 3, 2016 1:08 PM in response to akshayavenkat

My iPhone 7 has this same problem. I am very angry in few weeks. My iPhone has data since 2013.

I’ve tried this all:

  1. Soft Reboot / Hard Reboot (=Force Reboot)
  2. Reset All Setings
  3. Reset network settings
  4. Restored again with backup when I was back up at iOS 9.
  5. Sign out and Sign in Apple ID on AppStore Setting
  6. Sign out and Sign in Apple ID on iCloud Setting
  7. Change my Apple ID to another one
  8. Wi-Fi and LTE
  9. VPN
  10. Update/download my apps with iTunes (This can download, but still can’t works in iPhone)
  11. Close all of apps in app switcher list (double tap of home key)
  12. Checked “Settings > General > Restrictions“ Option (I disabled it)
  13. Close App Store force => Sign out Appstore on Settings => Hard Reboot => Sigin in iTunes Store again
  14. Sync with iTunes and try download apps on iPhone
  15. Make Airplane on and back to off after 20 seconds
  16. Set ‘Automatically’ to Date & Time
  17. Set ‘Manually’ to Date & Time
  18. Storage : My phone has 128GB and 80GB free space. But I tried to free more.


All of them not works. *******!

Dec 3, 2016 8:24 PM in response to Lylawoods

Did not work for me. Since getting new iPhone 7, restore started and mostly worked. But NOT ALL APPS downloaded. Updates will not download. New apps will not download. It is just stuck.


I have reset and restarted MANY TIMES.


I have reset network settings MANY TIMES.


I have logged out of iCloud and iTunes MANY TIMES.

I'm not able to download apps to my iPhone from the App Store. It come "waiting". But never starts downloading. I tried it with wifi and mobile data. Both aren't downloading apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.