You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I mute/unmute iPhone 6 plus

Suddenly I can't make receive calls. Internet works. I place a call; I don't hear "ringing." Call times out after 30-60 seconds. Someone calls me; phone rings; I hear nothing. I call person back (from another phone) and they tell me the phone rang, but no one answered (dead air).


I Suspect there is a mute function I am overlooking that has gotten set inadvertently. Help.

iPhone 6 Plus, iOS 9.3.1

Posted on May 17, 2016 3:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2016 4:00 PM

A couple of things to try:


On the left edge of the iPhone when looking at it straight on, are a small switch, and the volume toggle.


Make sure the switch is to the right position, so no red is showing.


You can also swipe from the bottom of the iPhone upwards to reveal the Control Center. One of the controls there is the volume bar. Drag it to the right to increase volume.


User uploaded file

2 replies
Question marked as Top-ranking reply

May 17, 2016 4:00 PM in response to DustyGeorge

A couple of things to try:


On the left edge of the iPhone when looking at it straight on, are a small switch, and the volume toggle.


Make sure the switch is to the right position, so no red is showing.


You can also swipe from the bottom of the iPhone upwards to reveal the Control Center. One of the controls there is the volume bar. Drag it to the right to increase volume.


User uploaded file

How do I mute/unmute iPhone 6 plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.