No/Prohibited sign on startup

Hey all, I have a macbook pro from late 2011 in which I replaced my hard drive for an SSD and replaced my optical drive for the original HDD. Recently, it froze randomly without warning so I forced a shut down. Then, after making the little startup chime and displaying the apple logo and progress bar, a No/Prohibited sign you see on the "No Smoking" signs came up and just stays there. I've tried several different startup commands but nothing really seems to work except for reseting RAM (Option-Command-P-R), Startup manager, and OS X recovery. In the Startup manager and OS X recovery, my SSD in which was running Yosemite (10.10) doesn't even show up. It seems like my SSD failed, but I'm not sure because it's only been 3-4 since I got it. Any help would be greatly appreciated, thanks.

MacBook Pro (13-inch Late 2011), OS X Mountain Lion

Posted on May 19, 2016 2:41 PM

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4 replies

May 19, 2016 3:03 PM in response to Rodriguesoccer

If the SSD you installed no longer appears in Disk Utility, then either the SSD has failed or the ribbon cable connecting it to the motherboard needs to be replaced, or the computer has some other hardware failure. You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple.

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No/Prohibited sign on startup

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