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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello -
I'm trying to delete Dropbox from my Mac. I get an error message kindly letting me know that the program cannot be deleted because extensions are in use. I've quit the program from the task bar (upper right-hand corner) and made sure it's not an extension in Safari. Where else should I go?
Please and thank you!
Sarah
MacBook Pro with Retina display, OS X El Capitan (10.11.5)
sarahjaney78 wrote:
Hello -
I'm trying to delete Dropbox from my Mac. I get an error message kindly letting me know that the program cannot be deleted because extensions are in use. I've quit the program from the task bar (upper right-hand corner) and made sure it's not an extension in Safari. Where else should I go?
Please and thank you!
Sarah
Open Activity Monitor in your Applications/Utilities Folder and force quit the Dropbox process by clicking on the process and use the quit box.
Then delete the Dropbox application —
sarahjaney78 wrote:
Hello -
I'm trying to delete Dropbox from my Mac. I get an error message kindly letting me know that the program cannot be deleted because extensions are in use. I've quit the program from the task bar (upper right-hand corner) and made sure it's not an extension in Safari. Where else should I go?
Please and thank you!
Sarah
Open Activity Monitor in your Applications/Utilities Folder and force quit the Dropbox process by clicking on the process and use the quit box.
Then delete the Dropbox application —
If you want to completely remove Dropbox from your Mac, you can follow these steps in this article:
http://www.wikihow.com/Uninstall-Dropbox-from-a-Mac
Once all files are moved to the Trash, restart the computer, then empty the trash.
How to delete an app when extensions are in use
