have ipod clssic 160GB will not work with ltest version of itunes. Won't allow me to sync. Does anyone know if it will work and how to get it back onto itunes?

I have IPOD classic 160gb will not work with latest version of itunes. Will not allow me to sync. Will this work and if so, how do I link it back up?

iPod classic, Windows 10

Posted on May 20, 2016 2:41 PM

5 replies

May 20, 2016 4:41 PM in response to Community User

Are you saying the iPod does not appear in iTunes, so that's why you can't sync it? OR, are you saying it does appear in iTunes, but it does not sync for some reason?


In the latest iTunes, the iPod appears as a small device button on the horizontal bar. Here's a screenshot of an iPod's device button (circled in red)

User uploaded file

When you connect the iPod with iTunes running, do you see the iPod's device button in iTunes?

May 22, 2016 11:56 AM in response to Kenichi Watanabe

The iPod does NOT appear in iTunes anywhere. Before the newest version of itunes it did appear in BOTH places. At the top and in the horizontal menu.


With itunes running it does NOT appear.


TIA for helping!

May 22, 2016 12:50 PM in response to Community User

I fixed this issue. I ran across Apple Help issues. If you Google this it will come right up. I have Windows 10 but it has instructions for all systems. I followed the instructions and it now works!


GOOGLE:


"Reset the Lockdown folder in iTunes"


Trust me I am NOT a computer geek (no offense) but after I did this, I restarted my computer and the iPod icon was back and I could do all that I did before!!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

have ipod clssic 160GB will not work with ltest version of itunes. Won't allow me to sync. Does anyone know if it will work and how to get it back onto itunes?

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