windows 10 computer does not recognize iPhone 6

I did sync one time then it just stoped syncing. iTunes does not recognize my iPhone. Windows recognizes my iPhone as a storage device.

iPhone 6, Windows 10, windows recognizes the phone

Posted on May 25, 2016 4:18 AM

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7 replies

Sep 26, 2016 4:02 PM in response to BAM MAN

On another thread I found a very simple solution which worked for me.


Make sure the iPhone is unlocked and in home screen... then Windows 10 recognizes it.


If it is locked, which it usually is if you are not actively using at the moment you connect to the USB, then the iPhone is not recognized.


NOTE: After connecting, if you happen to leave the iPhone idle long enough so that it relocks, then Windows 10 again loses connectivity.

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windows 10 computer does not recognize iPhone 6

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