My phone stops charging when it reaches 60%

Hello there,

I've had this problem for almost a week now, and it seems to be getting worse overtime. I received my iPhone 5s two weeks ago, it's a hand-me-down from my dad. Ever since we reverted it back to it's factory settings, the phone struggles to charging. The first time I noticed this problem, I was charging my phone for almost approximately three hours and it was stuck in 1%. I waited for about five minutes then when I checked again, it didn't budge.

Fast forward two weeks later, it definitely became worse. I am using a genuine chargers and have tried it on different outlets and computers, and it would still stop charging and this is my replacement mobile already i have battery drain issues so they replaced and again i am facing these issues its really worse, i don't know whether they cheated are not.

Here's a few things I've tried to fix the problem but did not work:

• Resetting the phone (the sleep/wake button one and hard reset)
• Cleaning the port with a brush
• the Set Automatically thing in the Date & Time settings
• Calibrating the battery (but it would stop charging when it reaches 1%)
• Reverting it back to factory settings
• Updating the software

Depending on the age and use of the phone, this could also be a battery issue and the battery might need to be replaced.

You should get the phone diagnosed by Apple or an Apple Authorized Service Provider.

Service Answer Center - iPhone