iMac cannot find Canon printer on network

For the iMac to see the printer to add it a protocol called Bonjour is used. Maybe your iMac has an issue with this protocol. To check, open Safari and then open its Preferences. Under the Advanced tab is a Bonjour entry. Select to show Bonjour in the Bookmarks menu and then close Preferences. Now if you click the Bookmarks menu you should see an entry of Bonjour and selecting this should show the printer, as shown in the image below for my Canon MB5360.

If the Canon does not appear then grab the iPad and select to print a document or web page. iOS uses Bonjour to locate the printer on the network and the built-in AirPrint driver to print. Do you see the MB2360?

If yes, then try printing. If no, then there is an issue with the printer setup to your wifi network. I would then suggest you open AirPort Utility and click on the Extreme icon. A pop-up should appear listing the Wireless clients. Is the MB2360 one of them? If no, then run through adding the MB2360 to your wireless network again.

If you were able to print from the iPad to the MB2360 then it confirms an issue with the iMac and Bonjour. Now, it is possible to print to the Canon without using Bonjour. But first you have to learn what IP address it is using. This can be found via the touch panel on the Canon - Setup > Device Settings > LAN settings > Confirm LAN settings > WLAN Setting List > IPv4 address

Once you have the IPv4 address, on the iMac you can open Printers & Scanner and click the plus button to add. Then select the IP icon and enter the IPv4 address of the Canon. Then change the Protocol to Line Printer Daemon and leave the Queue blank. Change the Name to Canon MB2360 and then browse for the MB2360 driver via the Use menu. Click the Add button to complete the printer creation and then see if you can print.

With all devices now failing to connect to the printer there is either a fault with its ability to stay connected to the network or an issue with the Extreme.

First test is to determine the IPv4 address the MB2360 is using. Then open Network Utility (use Spotlight to do this - just type Network and you should get a link to the app) and select the Ping tab. Enter the IPv4 address of the MB2360 and leave the Pings at 10. Then press the Ping button and watch the results. If there is a working path between the iMac through the Extreme to the Canon then you should get a result for each Ping packet sent. If you don't get a reply to each packet then there is a break in the path and this will need some more checking.

Ok. So that explains why you are unable to print and it showing offline.

Try turning off the printer and the iMac and then the Extreme. Let it sit for about a minute and then turn it back on first. Give it a couple of minutes to get ready and then turn on the iMac and then turn on the Canon. Then see if you can ping it - although you should first check that it has acquired the same IPv4 address as previous. If it responds to the ping then see if you can print from the iMac and iPad. And if that works see if it continues to stay online and allow you to print.

I use an Extreme for staff training and find the front LED is yellow when there is no Internet connection (deliberate action on my part when I don't want the participants using the Web instead of learning). Not sure if yellow means anything else. At least that it what Airport Utility also shows. And when I do connect the Internet cable to the Extreme then it goes green.

Given that it was accidentally unplugged then try turning off the Canon and back on after a minute. The disconnect of the power to the Extreme may have been enough to resolve things. If not, try what I suggested when you can and reply if things aren't working.

Hi,

Just to make sure, this is where you downloaded the driver from > https://www.usa.canon.com/internet/portal/us/home/support/details/printers/small -office-home-office-printers/mb2320

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