Mac Wifi connected but no connection

Hello everyone,


I have a 13 inch Macbook Air OS X El Capitan 250Gb. I am having this Wifi connection problem for the past few weeks and this is what is happening:


My Macbook is connected to the internet. Full bars, wifi signal and speed all normal. But whenever I try to browse sites, it does not load. For example: If I am using Google Chrome then "The xxxxx page isnt working" with ERR_EMPTY_RESPONSE error. I tried it on Safari and same thing happens. Also, other internet connection needed applications were not working either. Steam couldn't load anything.

When I tested it on the Safe Boot mode, everything works perfect. I can browse the web, no errors and everything was working fine. And when I restart and normally boot my computer, the problem goes back. I just cant do anything and really stuck in a quagmire. Please help me.

Things I have done so far to fix the issue but did not work:

Resetting the SMC and NVRAM.

Deleted some "plist" files from system configuration and made a new location on the network.

Scanned my Mac for viruses but there is none.

Used Wifi Assisstant and Diagnostics. Says internet connection working fine.

Cleaned and reset my browsers.

Ran First Aid on Disk Utility.

On Recovery Mode, ran all First Aid on my Disk Utility. (The Safari was working fine in there)

Used Onyx to clean my computer.


I have contacted my ISP and they say it is working fine on their end. Somebody please help me I am starting to lose hope and drives me nuts. Thank you.

MacBook Air (13-inch, Early 2014), OS X El Capitan (10.11.5), 250Gb

Posted on Jun 4, 2016 10:37 PM

Reply
34 replies

Jun 5, 2016 9:42 AM in response to ManSinha

The OP is not running a server on port 80. He is using port 80 on the website's web server not his own computer. He needs to clean up his computer of third party apps such as anti virus apps then post another etrecheck report after the cleanup is done. He could check if he set up a firewall to see if he is blocking any TCP/UDP packets or other Internet connections.

Jun 5, 2016 9:53 AM in response to GalacticKat


Okay, I have clearly uninstalled Avast but it still says "com.avast..." failed, maybe it is trying to launch itself? So confused.

Gatekeeper:

Anywhere


Unknown Files:

/Library/LaunchAgents/com.riotgames.ScreenSaverService.plist

/bin/sh -c /Library/Screen\ Savers/League\ of\ Legends.saver/Contents/Resources/com.riotgames.ScreenSaverXpc.app/Contents/MacO S/com.riotgames.ScreenSaverXpc

/Library/LaunchDaemons/com.Phlebotomus.plist

/etc/Phlebotomus.sh

/Library/LaunchDaemons/com.baffler.plist

/etc/baffler.sh

/Library/LaunchDaemons/com.ceratectomy.plist

/etc/ceratectomy.sh

/Library/LaunchDaemons/com.cilioretinal.plist

/etc/cilioretinal.sh

/Library/LaunchDaemons/com.exciting.plist

/etc/exciting.sh

/Library/LaunchDaemons/com.guanase.plist

/etc/guanase.sh

/Library/LaunchDaemons/com.overexquisite.plist

/etc/overexquisite.sh

/Library/LaunchDaemons/com.uightem.plist

/Library/LaunchDaemons/com.unprogressive.plist

/etc/unprogressive.sh

10 unknown files found. [Check files]


Kernel Extensions:

/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6 - 2016-06-02) [Support]

[loaded] com.ScreamingBee.driver.SBVirtualMic64 (1.1.0 - SDK 10.9 - 2016-06-02) [Support]


System Launch Agents:

[not loaded] 6 Apple tasks

[loaded] 163 Apple tasks

[running] 69 Apple tasks


System Launch Daemons:

[not loaded] 47 Apple tasks

[loaded] 157 Apple tasks

[running] 88 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-08-11) [Support]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-12) [Support]

[loaded] com.adobe.AdobeCreativeCloud.plist (2015-08-10) [Support]

[failed] com.avast.secureline.update-agent.plist (2016-06-04) [Support]

[failed] com.avast.secureline.userinit.plist (2016-06-04) [Support]

[failed] com.avast.update-agent.plist (2016-06-04) [Support]

[failed] com.avast.userinit.plist (2016-06-04) [Support]

[running] com.bjango.istatmenusagent.plist (2015-12-02) [Support]

[running] com.bjango.istatmenusnotifications.plist (2015-12-02) [Support]

[running] com.bjango.istatmenusstatus.plist (2015-12-02) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2014-08-16) [Support]

[loaded] com.riotgames.ScreenSaverService.plist (2016-03-31) [Support]


Launch Daemons:

[loaded] com.Phlebotomus.plist (2016-06-04) [Support]

[loaded] com.adobe.ARMDC.Communicator.plist (2016-05-12) [Support]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-12) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2015-08-10) [Support]

[loaded] com.adobe.fpsaud.plist (2016-05-10) [Support]

[failed] com.avast.init.plist (2016-06-04) [Support]

[failed] com.avast.secureline.init.plist (2016-06-04) [Support]

[failed] com.avast.secureline.uninstall.plist (2016-06-04) [Support]

[failed] com.avast.secureline.update.plist (2016-06-04) [Support]

[failed] com.avast.uninstall.plist (2016-06-04) [Support]

[failed] com.avast.update.plist (2016-06-04) [Support]

[loaded] com.baffler.plist (2016-06-04) [Support]

[running] com.bjango.istatmenusdaemon.plist (2015-12-02) [Support]

[loaded] com.bombich.ccchelper.plist (2016-06-02) [Support]

[loaded] com.ceratectomy.plist (2016-06-04) [Support]

[loaded] com.cilioretinal.plist (2016-06-02) [Support]

[loaded] com.exciting.plist (2016-06-01) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]

[loaded] com.guanase.plist (2016-06-01) [Support]

[loaded] com.microsoft.autoupdate.helpertool.plist (2016-01-16) [Support]

[not loaded] com.microsoft.office.licensing.helper.plist (2015-08-08) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2014-08-16) [Support]

[running] com.overexquisite.plist (2016-06-04) [Support]

[not loaded] com.uightem.plist (2016-05-10) [Support]

[loaded] com.unprogressive.plist (2016-06-04) [Support]

[failed] org.wireshark.ChmodBPF.plist (2016-01-11) [Support]


User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist (2014-10-22) [Support]

[failed] com.adobe.ARM.[...].plist (2014-08-23) [Support]

[failed] com.avast.home.userinit.plist (2016-06-04) [Support]

[failed] com.avast.secureline.home.userinit.plist (2016-06-04) [Support]

[loaded] com.valvesoftware.steamclean.plist (2016-06-05) [Support]



Other Apps:

[running] /Library/uightem/uightem.app/Contents/MacOS/uightem

[failed] com.5e275556e95e3ba9.config

[running] com.adobe.PDApp.AAMUpdatesNotifier.42592.106FF259-2547-4501-BCDB-A51F2C6F6DE1

[running] com.adobe.acc.AdobeDesktopService.92832.18C7FDF5-46B8-48F5-BF28-BA1F7CAEBC54

[running] com.adobe.accmac.43872

[running] com.etresoft.EtreCheck.108512

[loaded] com.fiplab.MemoryCleanHelper

[running] com.fiplab.memoryclean.29792

[loaded] com.microsoft.office.licensing.helper

[loaded] 420 Apple tasks

[running] 182 Apple tasks


Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-08-10) [Support]

FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-19) [Support]

QuickTime Plugin: 7.7.3 (2016-06-02)

AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]

AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]

Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-19) [Support]

Default Browser: 601 - SDK 10.11 (2016-06-02)

SharePointBrowserPlugin: 14.0.0 (2010-08-26) [Support]

PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-06-04) [Support]

Unity Web Player: UnityPlayer version 4.5.5f1 - SDK 10.6 (2014-12-26) [Support]

JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-19) Check version


User internet Plug-ins:

NPRoblox: 1, 2, 8, 25 - SDK 10.11 (2016-05-18) [Support]


3rd Party Preference Panes:

Flash Player (2016-05-10) [Support]

Java (2016-05-19) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

31% DiskImages UI Agent

14% diskimages-helper(2)

10% kernel_task

8% DiskImageMounter

7% WindowServer


Top Processes by Memory:

540 MB kernel_task

352 MB Google Chrome Helper(3)

193 MB Google Chrome

156 MB mds_stores

78 MB Finder


Virtual Memory Information:

867 MB Free RAM

3.15 GB Used RAM (1.07 GB Cached)

0 B Swap Used


Diagnostics Information:

Jun 6, 2016, 01:44:17 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014417_[redacted].cras h

/Library/overexquisite/*/overexquisite

Jun 6, 2016, 01:44:07 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014407_[redacted].cras h

Jun 6, 2016, 01:43:57 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014357_[redacted].cras h

Jun 6, 2016, 01:43:47 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014347_[redacted].cras h

Jun 6, 2016, 01:43:37 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014337_[redacted].cras h

Jun 6, 2016, 01:43:26 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014326_[redacted].cras h

Jun 6, 2016, 01:43:16 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014316_[redacted].cras h

Jun 6, 2016, 01:43:06 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014306_[redacted].cras h

Jun 6, 2016, 01:42:56 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014256_[redacted].cras h

Jun 6, 2016, 01:42:46 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014246_[redacted].cras h

Jun 6, 2016, 01:42:36 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014236_[redacted].cras h

Jun 6, 2016, 01:42:26 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014226_[redacted].cras h

Jun 6, 2016, 01:42:16 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014216_[redacted].cras h

Jun 6, 2016, 01:42:06 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014206_[redacted].cras h

Jun 6, 2016, 01:41:56 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014156_[redacted].cras h

Jun 6, 2016, 01:41:45 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014145_[redacted].cras h

Jun 6, 2016, 01:41:35 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014135_[redacted].cras h

Jun 6, 2016, 01:41:25 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014125_[redacted].cras h

Jun 6, 2016, 01:41:15 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014115_[redacted].cras h

Jun 6, 2016, 01:41:05 AM /Library/Logs/DiagnosticReports/overexquisite_2016-06-06-014105_[redacted].cras h

Jun 6, 2016, 01:13:52 AM Self test - passed

Jun 6, 2016, 12:25:53 AM ~/Library/Logs/DiagnosticReports/EtreCheck_2016-06-06-002553_[redacted].crash

com.etresoft.EtreCheck - /Users/USER/Desktop/EtreCheck.app/Contents/MacOS/EtreCheck

Jun 5, 2016, 10:33:25 PM ~/Library/Logs/DiagnosticReports/EtreCheck_2016-06-05-223325_[redacted].crash

Jun 5, 2016, 07:22:32 PM ~/Library/Logs/DiagnosticReports/UserKernel_2016-06-05-192232_[redacted].crash

com.riotgames.UserKernel - /Applications/League of Legends.app/Contents/LoL/RADS/system/UserKernel.app/Contents/MacOS/UserKernel

Jun 5, 2016, 03:12:16 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2016-06-05-151216_[redacted].cpu_resource.diag [Details]

/Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014


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Mac Wifi connected but no connection

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