Activation Lock engaged without being prompted

The Activation Lock on my iPad mini was engaged even though I did not prompt it using Where's My Device. Has someone hacked my account?

Posted on Jun 5, 2016 7:16 PM

Reply
80 replies

Dec 28, 2016 12:32 AM in response to gail from maine

Yet another recorded instance of this, on my mother's ipad 2 on 23rd Dec. Mother using her crossword app, locked her ipad and walked away. When she returned to open it it went to the activation lock screen. Unfortunately

she's not sure what her password is and the one I've noted isn't going through.


So is it possible the password I have is correct but this profoundly stupid glitch is randomly dumping it?

Feb 28, 2017 5:51 AM in response to Michael Black

Hi Michael, I have experienced this issue as well, I'm not sure what my son was using at the time but It has come up with the activation lock screen and requested my details. I've entered my Apple ID and password and at first it wouldn't accept the password so I reset it as I may have entered the incorrect one so thought it would be easier just to reset. After I reset the password (logging into iCloud via my phone) I then went back to the iPad and entered the new password and then it came up with an error message saying that Apple ID can't be used to unlock this iPad. Do you know how you can check what Apple ID was used to activate the iPad, I am certain it was the one I am entering (but it only shows u the first letter of the Apple ID)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation Lock engaged without being prompted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.