Photos have horizontal line artefacts when shared to iCloud shared albums

When I try to share photos from my iPhone or iPad (they're all synced with iCloud Photo Library) to an iCloud Shared Album, some photos are corrupted with weird horizontal lines. The originals don't show these lines. I've tested on both iPhone and iPad, I've also tried re-editing all the photos and sharing them again. This only affects some photos but not others, and weirdly it only affects a portion of the photo.


An example is attached.


Can anyone help?

User uploaded file

iPhone 6, iOS 9.3.2

Posted on Jun 12, 2016 6:17 PM

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11 replies

Jun 13, 2016 2:53 AM in response to zinacef

Yes, I've tried deleting the photos from the shared album and re-adding them, as well as deleting the album and making a new one.


In those cases, the same photos showed the error. When I repeated the process, first re-editing all photos and then sharing them to a new Shared Album, different photos showed the error as above. I'm stumped!

Jul 9, 2016 5:04 PM in response to janssico

I have noticed, just recently, the same lines on my photos displayed on my iPad2 running iOS 9.3.2.


Like your example the lines are on the "narrow" dimension of the photo, on the right in "landscape" view but, for any photos of mine that are in the "portrait" mode the lines are at the bottom - the narrow dimension.


The camera images are okay when displayed on my PC or iPhone 6, when read from my Google Photos storage site, so I believe this clearly points to the iPad as the source of the problem.


Any help in fixing this would be greatly appreciated.

Jul 27, 2016 4:56 AM in response to ejwwest

Sorry to hear that. I had saved a few photos with the problem on my iPad - they had the exact same artifacts as the OP's sample pic. When I saw that 9.3.3 was available, I looked at my samples - they still had the issue - then performed the update. I then re-reviewed my sample photos and every one of them displayed correctly. At least on my device, it appears the update fixed things...

Jul 28, 2016 1:34 AM in response to hmansion

It seems I spoke too soon. After a full day of editing and transferring .jpgs to my iPad, the short horizontal lines on one edge of the photo have appeared in two of my images . All the affected images that had already been on my iPad just prior to my 9.3.3 update display correctly now, but apparently something in the process of transferring photos to the iPad introduces the artifact problem.

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Photos have horizontal line artefacts when shared to iCloud shared albums

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