iCloud 5.2 is not working with Outlook 2016

Perfect solution!!!

this worked for me many thanks

Running Outlook 2016 thru Office 365 on a Lenovo Yoga3 with Windows 10 64 bit. Same problems as described in this thread, waiting for either Microsoft or Apple to fix it.

Just to confirm what rs888 wrote: Outlook 2016 (Office 365) with iCloud 5.2.1.69 on Windows 10 is now working! I also did the upgrade to 16.0.6965.2058 afterwards.

Many thanks to roland17 and rs888. I needed your nudge to get me to try it, but indeed it does work following your excellent instructions. I am going to update Gabriel Bratton at MS: they still need to fix the next update...

hi

what about windows 10 with office 2013 it is also not working ... Properly from the same time it stopped working for office 2016

roland17 and rs888 Any help from you on the same?

I'm using the latest and greatest Office365 and the latest iCloud for Windows (5.2.1) on 64-bit Windows 10 Pro version 1511 (build 10586.494). Just now, this is what I had to do to get it to work:

1) First, uninstall Office365. The iCloud app will not work with the click-to-run version of Office365 nor does it seem to work with a 64-bit version Office. You have to run the 32-bit version, and it has to be installed from an offline installer.

2) Install the 32 bit version of Office365 from the offline installer, which I got from the "Install" button my office365.com account webpage:

https://support.office.com/en-us/article/Use-the-Office-2016-offline-installer-f 0a85fe7-118f-41cb-a791-d59cef96ad1c

I get a file named "O365HomePremRetail.img". If you double-click on it, it will mount and open a disk image. DO NOT click on the the Setup icon that you see. Rather, open the "Office" folder. In there you will find a Setup32 icon. Double click on that to install the 32-bit version of Office 365.

3) Run the iCloud application. It may say that it needs to be repaired, if so, follow the directions and repair the installation.

4) Reboot computer

Once I rebooted, I was able to configure iCloud to work with my Outlook.

Hi, I experienced this problem with Office 365 and W10. After a couple hours of working on it and getting a repeated error when trying to set up iCloud, instead of synching Tasks/Calendar and Contacts, I chose just to synch Tasks (8 items).

It worked then and remarkably all three were synched.

Duh....

PS I am also using Code2 to synch with my iPhone.

This solution worked for me. Thanks for the support!!!

Thanks! I spent much of yesterday trying other solutions after the Windows 10 Anniversary update which apparently also included an update to Outlook 2016 via my Office 365 subscription. This worked!

This worked...I have been trying to get iCloud to set up for about a month and this is the first solution that fixed the problem.

Was having this exact problem after purchasing new laptop and Office 365. Was absolutely frustrated when I found that Icloud would not work. Had it working beautifully on my PC running Office 2010 (yeah, I know its old, but why fix what is not broken) Anyway, took the brave step and followed your instructions. Now working!!! Thanks so much

YES - thank you for this work around. After several weeks of trying various things, this one finally worked for me. Cant thank you enough for posting!🙂

Thanks to Axburgher for the amazing assistance!

https://answers.microsoft.com/en-us/office/forum/office_2016-outlook/communicati ng-between-outlook-and-icloud-icloud/f8d7802d-a51c-4af9-bb6a-c8f6556049cd?tm=14 6 6442835668

1. Downgrade Office to version 16.0.6868.2067:

a. Get out of Office completely

b. Right click on Windows Logo (Start) and select Command Prompt(Admin). You will presented a command prompt window.

c. Key in the following and press ENTER:

cd %programfiles%\Common Files\Microsoft Shared\ClickToRun

d. Key in the following and press ENTER:

officec2rclient.exe /update user updatetoversion=16.0.6868.2067

e. Key in the following and press ENTER:

exit

f. The download screen should appeared and download version 16.0.6868.2067. Once the screen disappeared, version 16.0.6868.2067 should be installed.

2. Sign out from iCloud

3. Right click on Windows Logo (Start) and select Control Panel. You want to get to where you can change or uninstall programs.

a. Select Programs and Features if View by is icons. Otherwise, select Programs

b. Go down to iCloud and select that. Click on Change and repair

4. Do your normal iCloud setup

5. My Outlook 2016 with iCloud integration works again !!!

6. I took one step further and upgrade Office to the latest (16.0.6965.2058) version. iCloud still works.

Thank you rs888 for taking the time to share this fix. This worked for me. I now have icloud working on my Windows 10, Outlook 2016 and spending hours uninstalling and reinstalling. Apple Support helpdesk couldn't even help me on the phone. I didn't bother upgrading to the latest version of office again for 2 reasons, 1st: I don't know how to, 2nd: It's working just fine and I can't tell the difference anyway.