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iCloud 5.2 is not working with Outlook 2016

Recently upgraded to Outlook 2016 with Office 365 and I can't get iCloud to work within Outlook


I've uninstalled iCloud, restarted then downloaded/installed latest iCloud version (5.2, I think)

When I check the box on Mail, Calendars, Contacts and Tasks within iCloud, it says Setting Up and has been that way for about an hour.


Does anyone have any additional troubleshooting steps?

iCloud-OTHER, Windows 10

Posted on Jun 13, 2016 11:59 AM

Reply
48 replies

Aug 17, 2016 12:13 PM in response to rs888

🙂This worked. Windows 7 64-bit Office 2016 (365) install. My version was 16.0.8... I greatly appreciate it.

Do this but in my case, iCloud didn't allow me to repair, it seems like if it doesn't it would fix itself. All done. Thanks.

rs888 wrote:


Thanks to Axburgher and the link posted, I have a workaround:


https://answers.microsoft.com/en-us/office/forum/office_2016-outlook/communicati ng-between-outlook-and-icloud-icloud/f8d7802d-a51c-4af9-bb6a-c8f6556049cd?tm=14 6 6442835668


1. Downgrade Office to version 16.0.6868.2067:

a. Get out of Office completely

b. Right click on Windows Logo (Start) and select Command Prompt(Admin). You will presented a command prompt window.

c. Key in the following and press ENTER:

cd %programfiles%\Common Files\Microsoft Shared\ClickToRun

d. Key in the following and press ENTER:

officec2rclient.exe /update user updatetoversion=16.0.6868.2067

e. Key in the following and press ENTER:

exit

f. The download screen should appeared and download version 16.0.6868.2067. Once the screen disappeared, version 16.0.6868.2067 should be installed.


2. Sign out from iCloud


3. Right click on Windows Logo (Start) and select Control Panel. You want to get to where you can change or uninstall programs.

a. Select Programs and Features if View by is icons. Otherwise, select Programs

b. Go down to iCloud and select that. Click on Change and repair


4. Do your normal iCloud setup


5. My Outlook 2016 with iCloud integration works again !!!


6. I took one step further and upgrade Office to the latest (16.0.6965.2058) version. iCloud still works.

iCloud 5.2 is not working with Outlook 2016

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