why are the forum posts changing my text size at random

It appears some of the posts I make will change the font size at random. I will write a paragraph will suddenly have a sentence that changed font size. I'm not editing the sizes manually so does anyone know what's causing this. It began with the forum change, and I am on Safari 9.1.1

Mac Pro, OS X El Capitan (10.11.5), Dual Xeon 2.4, 64 GB RAM

Posted on Jun 14, 2016 6:31 AM

Reply
33 replies

Jun 14, 2016 12:16 PM in response to JimmyCMPIT

IF you copy text from one part of the reply, and paste it to another part of the reply, it is changing the font size on its own. I have seen this happen over and over again. It has been reported to the hosts as a bug. Something similar can happen when you quote another post.


If this is what you are seeing, it is not you, it is this "new and improved" ASC software. Just keep repeating to yourself "Apple discussions have never looked better" or whatever that banner that ran across the top of every page was saying. 😉

See what I mean? It happened in my reply.

Jun 14, 2016 12:17 PM in response to JimmyCMPIT

It is hard to be certain exactly why this is happening if you simply type a post from beginning to end and hit reply. If you copy and paste from elsewhere, or perhaps if your move content around inside an edit then it because the style of the source has become attached to the copy and comes with it. Previously this wasn't so noticeable as the font sizes in the editor and the posted body text were similar.


As a test I'm going to try moving (sentence around) the last part of this.


Sure enough the two words I cut and pasted have now had the styling information <span style="font-size: 13.3333px;"> attached to them even though all I did was move around plain text in an unzoomed window. There is tool in the advanced editor that removes formatting, and another that applies the standard paragraph style, but they don't correct every issue with content copied from an older post. In some cases these have style information attached to say the hyperlink tag and cleaning either doesn't work, breaks the link, or makes it appear as plain text when it isn't. I'm spending much more time cleaning up styling errors than I used to. 😟


tt2

Jun 14, 2016 1:00 PM in response to Ronda Wilson

Did I get this problem right?


I'm going to do a little testing. I don't have anything to say until I do my testing. I do need to have some words to test. I guess that I need to type out some words so I can do my test. I need to type only a little bit more. My test "type out some" I have enough words now. How is this problem done? "type out some". seems ok. You mean this problem ... "

text size"


When you copy, the formatting comes with the text. To get rid of the formatting you need to copy the text to some app which doesn't persevere the formatting. One pace is the firefox search box. From search box. "text size"


User uploaded file



R

Jun 14, 2016 1:06 PM in response to Demo

To be fair to Apple I think this particular issue might be buried in the TinyMCE editor, and it has only become so apparent because of the new choice of font size. I think we were on 14pt before and difference to 13.3333pt was much harder to notice.


Here goes a live CSS experiment. I've just tweaked this page to show the editor text at 13.3333pt and I'm going to shuffle a few words around as before to see what happens: Cart Horse . How did we do?


Argh, the wrong direction, let's have another go with the editor set to 8pt: Cart Horse. Can you guess?


Still wants to resize (10.6667px this time). One last thought is not to set the font size for the editor text at all. Third time lucky: Cart Horse. Bingo!


So this line of CSS stops the site telling the editor what size text to use, and in turn anything copied and pasted within the editor shouldn't acquire a size that hadn't already been set.

.tiny_mce_content {font-size: inherit !important} /* Prevent cut & paste scale errors in TinyMCE */


Another line to go into my Minimal CSS tweaks for ASC.


tt2

Jun 14, 2016 1:11 PM in response to turingtest2

turingtest2 wrote:


To be fair to Apple I think this particular issue might be buried in the TinyMCE editor,

TO be fair to the people that use this site, do they actually test this stuff? This issue seems like one that should have come up during testing. Do they not think to edit a reply, or to copy and paste text when they test this?


I'll say it again, at the very, very least, Apple, the hosts, mods, engineers, whoever, should ask you to become a tester for the next release of the new Jive Software. Heaven help us when they improve this site again. 😁


HEY APPLE, ARE YOU LISTENING

Jun 14, 2016 1:27 PM in response to rccharles

The easiest way to test for this issue is to type some words in one order, then put them in another, using nothing more than copy and paste within the editor. My approach was to write the words horse and cart and then what happened when I moved the cart before the horse. As soon as I did this I switched to the html editor to see what had been done to what should otherwise have been plain text.


Amazingly I believe I've cracked it completely. I've just rearranged cart and horse and cats and dogs, and no unwanted fixed sizes. 😀


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why are the forum posts changing my text size at random

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.