My alert sounds on messenger have stopped working for no apparent reason.They were working fine and I didn't make any changes. all the setting are correct.
Sounds still working on texting. Can anyone help me please
iPhone 6s
Do you have the mute switch engaged? It's the little slider over the volume buttons on the side. If you can see orange, it's engaged. Slide it the other way. Do you have Do Not Disturb enabled? Settings>Do Not Disturb.
Thanks Meg however my mute is not enabled and my do not distrub is not enabled
I am still getting sound alerts for texting it is only messenger that is not working
I have been into the messenger app and sounds are enabled
I was having this same exact problem on my 6S Plus running the latest iOS and Facebook and Messenger apps, it started some weeks ago. I was going crazy trying to fix it and the way I got it working sounds crazy.
Backstory and instructions: I got tired of asking friends and family to message me to see if it was working after changing every setting so I created a fake Facebook account and I just added myself as a friend to test it myself. Before I sent a test message to myself I enabled all notifications for the Facebook app, I had them disabled in Settings and I just allowed Messenger notifications. I sent my self a message on the fake account I just made and all of a sudden everything was working again, sounds, badges, banners. It seems crazy to think that adding a new friend can fix it but for me it did, and I tried everything prior, uninstalling Facebook and Messenger, nothing worked. I than did one more test and closed all apps and restarted the iPhone by holding down the power button and home button to see if it would still work after a reset and it did, I than had my friends message me and it worked, when it wasn't working just 30 minutes before I added my test account as a friend. I than disabled Facebook notifications again in settings and tested one more time and it still worked.
Site note: My fake Facebook friend was from Reykjavik, Iceland and is attending Háskóli Íslands college beginning in 2012 with the birth date of September, 23, 1992. I doubt that has anything to do with it but the fix was crazy and maybe Iceland is good luck lol.
Double check Settings>Notifications>Messenger. If everything is okay, I'd delete the app and re-install it.
I will try that
That didn't work 😟
Also I am not getting the wee red cirlce showing on the app that I have a message it only appears when I go into the ap
Sounds as if it may be time to contact the developer.
Best of luck.
My alert sounds on messenger have stopped working for no reason on my iphone 6s I have tried everything I can think of can anyone please advise me what I should do. Sounds are turned on
