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Level 2

219 points

All of my messages deleted randomly

All of the texts in my messages on my iPhone randomly deleted today. I just went and opened the messages app and it was completely empty. Is there a way to restore these messages back to my phone? I've tried signing in/out of iCloud, turning messages on/off, restarting my phone, etc. These messages are still on my Mac and iPad though, so I know they aren't gone. Is there anyway to restore them back to my iPhone? Doesn't iCloud save messages in backup?

Thanks!

iPhone 6, iOS 9.3.2

Posted on Jun 20, 2016 2:33 PM

Best reply

CRAZzYFiiR3x

Level 1

4 points

Posted on May 30, 2017 3:53 PM

Same thing just happened to me!!! This is ridiculous and not only did the messages randomly get deleted but my pictures did as well! I need all of Messages/Pictures/Videos back ASAP! This is absolutely crazy!

View in context

34 replies

Mar 28, 2017 3:55 PM in response to Asedlak26

Today All of mine were deleted as well!!

Mar 29, 2017 1:41 PM in response to sarahc3500

Mine were all deleted as well. I wonder what is going on? This has never happened to me before. SMH

Mar 31, 2017 5:44 AM in response to Bridge4peace

I woke up the morning of 3/30/17 and all my text messages were gone as well! Never happened before and I've had my iPhone 5s for 3 years now. What's going on?

vaborges

Level 1

13 points

Mar 31, 2017 6:35 PM in response to Doubled1920

The same thing happened to my iPhone 5s today (3/31/2017) as well! I don't know what to do.

Apr 2, 2017 5:41 PM in response to Flexcity129

Can someone from Apple PLEASE EXPLAIN WHAT IS HAPPENING TO OUR MESSAGES?!?!

Apr 3, 2017 8:00 PM in response to sarahc3500

I agree!! It happened to me tonight! I'm planning a wedding and needed some of those messages! I'm so frustrated right now and I want answers

razmee209

Level 10

191,310 points

Jun 20, 2016 2:41 PM in response to andrewtmon

andrewtmon wrote:

All of the texts in my messages on my iPhone randomly deleted today. I just went and opened the messages app and it was completely empty. Is there a way to restore these messages back to my phone? I've tried signing in/out of iCloud, turning messages on/off, restarting my phone, etc. These messages are still on my Mac and iPad though, so I know they aren't gone. Is there anyway to restore them back to my iPhone? Doesn't iCloud save messages in backup?

Thanks!

Restore from you icloud or iTunes backup, assuming that you back up frequently.

Yes all message is part of the icloud and iTunes backup.

andrewtmon Author

Level 2

219 points

Jun 20, 2016 2:57 PM in response to razmee209

That's the problem. I don't back up frequently, and my iCloud backup was turned off at the time. Is there a way to turn on my iCloud backup on the computer, backup the texts, and restore the backup on my iPhone?

razmee209

Level 10

191,310 points

Jun 20, 2016 3:01 PM in response to andrewtmon

andrewtmon wrote:

That's the problem. I don't back up frequently, and my iCloud backup was turned off at the time. Is there a way to turn on my iCloud backup on the computer, backup the texts, and restore the backup on my iPhone?

Backing up now will only backup the contents that is currently on your phone.

I've never had a text message delete by itself since I've had the iPhone 3Gs to now the 6S.

settings - message - keep message ? what is your set to?

andrewtmon Author

Level 2

219 points

Jun 20, 2016 10:25 PM in response to razmee209

Could I backup the messages via iCloud on my Mac and have them sync to the phone?

My messages are set to delete after one year, I had a ton of messages that dated back a year and now they're all gone. It's just very strange since, if I recall correctly, you can't delete all messages at once in the messages app. This glitch deleted over 100 threads of messages, which is why I'm pretty frustrated.