forget password and I can't connect wifi to reset password

hi

I forget my password after changing it to log to my computer and I can't connected to wifi to reset password

I need my everything on my Imac without losing anything

what do I do????

iMac (21.5-inch, Late 2013), iOS 9.3, drive

Posted on Jun 25, 2016 6:23 PM

Reply
8 replies

Jun 26, 2016 2:23 PM in response to misoskull90

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe theApple ID can be used to reset your user account password. In OS X 10.10 and later, this option also works with FileVault, but only if you enabled it when you activated FileVault. It's not retroactive. Otherwise, see below.

Note: If you've activated FileVault, this procedure doesn't apply. Follow instead the instructions on the above-linked page, under the heading "Reset using the Reset Password assistant."

Start up in Recovery mode. When the OS X Utilities window appears, select

Utilities Terminal

from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.

In the window that opens, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.

Select the startup volume ("Macintosh HD," unless you gave it a different name) if not already selected. You won't be able to do this if FileVault is active.

Select your username from the menu labeled Select the user account if not already selected.

Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.

Select

Restart

from the menu bar.

You should now be able to log in with the new password, but the Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as the login password), there's no way to recover it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

forget password and I can't connect wifi to reset password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.