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My iPhone 6+ starts playing music on its own. It happens at random times with all apps closed and with or without the headphones. It's draining my battery constantly! It came on one we I was driving alone and it scared me I swerved off the road.

PPlease contact me with how to fix this. I'm nurse it does it in patients rooms, in meetings and it very well could have caused me to have an accident the other night. Please tell me what I need to do. It's not Pandora it's only Apple music that plays - Pandora doesn't have this problem so I've stopped purchasing Apple music (it hasn't helped so far but it's now time for an upgrade and this is really making me look at other brands because the near miss accident really scared me and it makes me concerned I have no control over Elective Apple apps on my phone like they continuously run randomly in the background without my permission!

SIncerely

busy busy hospital nurse !

Posted on Jun 29, 2016 9:55 PM

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Posted on Mar 26, 2017 8:28 AM

After more than ten years as an Android smartphone user I relented to the pleadings of my family and bought my first iPhone (but not my first Apple product). Part of my surrender lies in the fact that I love my iPad and other Mac products. I find them intuitive and simple. (I also admit to owning and operating Windows and Unix hardware and software. I am no platform bigot.)


But letting Cupertino make all my life choices for me is what kept me away from the iPhone for so long. And this is the best example of Cupertino overreach I can imagine. After just two days with my phone, the way it pops up with songs in the middle of something else is beyond my understanding and my patience. (And I assure you that there are no other Bluetooth devices in the house and certainly not in my office. I don't have one in my car. I don't have any on any computer devices in my office. If this is because I also own an iPad, I'm going to get really angry.)


I listen to music a lot. But I cannot have it starting on its own. I have tried all the hacks: hard stop; full-phone shut-down; incense; chocolate brownies (okay, the brownies were just a coping mechanism). I am prepared to remove iTunes (if I knew how) from my phone. But I wonder what else would start playing after I removed that and all the music I've spent a day loading.


I'm asking the ghost of Steve Jobs: Hey, Steve! Would you allow your minions to fail in such an annoying way?


(Either way he answers (or his ghost), I win.)

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Mar 26, 2017 8:28 AM in response to Mom2damax

After more than ten years as an Android smartphone user I relented to the pleadings of my family and bought my first iPhone (but not my first Apple product). Part of my surrender lies in the fact that I love my iPad and other Mac products. I find them intuitive and simple. (I also admit to owning and operating Windows and Unix hardware and software. I am no platform bigot.)


But letting Cupertino make all my life choices for me is what kept me away from the iPhone for so long. And this is the best example of Cupertino overreach I can imagine. After just two days with my phone, the way it pops up with songs in the middle of something else is beyond my understanding and my patience. (And I assure you that there are no other Bluetooth devices in the house and certainly not in my office. I don't have one in my car. I don't have any on any computer devices in my office. If this is because I also own an iPad, I'm going to get really angry.)


I listen to music a lot. But I cannot have it starting on its own. I have tried all the hacks: hard stop; full-phone shut-down; incense; chocolate brownies (okay, the brownies were just a coping mechanism). I am prepared to remove iTunes (if I knew how) from my phone. But I wonder what else would start playing after I removed that and all the music I've spent a day loading.


I'm asking the ghost of Steve Jobs: Hey, Steve! Would you allow your minions to fail in such an annoying way?


(Either way he answers (or his ghost), I win.)

Mar 26, 2017 5:31 PM in response to Ingo2711

I have the same problem and I had a phone replaced over it! There is something to do with the headphone jack. But that is a guess, I had Siri being prompted by static noise when my head set was on. All I know is it's still not fixed and whenI call to tell them about it they don't understand what a pain this is. IfI notice it I can stop it but if you double click the home button it won't show as open. I have to go to the music icon and open the program then go out and close it to turn it off. If I don't notice it I will come back to almost no power because the headset was on and so was the music!

Mar 15, 2017 5:09 PM in response to Ingo2711

This happens to me as well. I am not accidentally doing it since my phone can be on the opposite side of the room. Please help I work in an office setting and don't need my christian rap randomly playing while I am with a patient. Mine happens to like playing pandora so i turned off the data to it. Then it just goes to my music library and plays whatever it wants.

Apr 5, 2017 10:04 AM in response to HarrietteKn

I also believe this has to do with the headphone jack since my 6S+ is suffering from the same symptoms AND it randomly believes the headphones are connected when they're not. This is the second time I have this problem because I broke the screen on my previous 6S plus which was suffering from the same symptoms. When I got my new replacement, it was working fine and then after a couple months it also started doing it. Has Apple even tried to do something about this since I've seen reports of this happening since back in 2008.

Apr 14, 2017 9:51 PM in response to 88irocvert

Me too and I am about to blow a gasket.

I turned off Siri (doesn't matter, she keeps coming on) and I deleted all of my purchased music!

I sleep with meditation podcasts and I can't do that because all of a sudden my music comes screaming thru the headphones during the night.

I'm off to the AT$T store tomorrow but if they can't solve it I'm back to the Apple Store 100 miles away and I am ******!

(I already had to buy a new phone after my iPhone 5 just kept shutting off. Turned out it was a common problem they announced a week after I had to buy a new one!)

May 15, 2017 7:21 PM in response to Banquos.Ghost

Well said. I briefly wondered if this was an intentional event (intended by apple) or some wierd bug / funky setting issue. It is hella annoying to have your phone starting to play music, from an album I never purchased, with an cover art picturing two topless males embracing (I am a straight female) at work. If this is intentional by apple then I am blown away at their stupidity.

Jun 3, 2017 7:37 AM in response to Ingo2711

I don't keep apps running in the background. This happens on my iPhone 6 plus and my 7. I believe it's an OS flaw. It tends to happen when I have an external audio connection via bluetooth or the headset jack. I find it happens most often after I get off of a phone call. I am uncertain if it matters if the other person hangs up first.


The only way to make it stop playing is to swipe up from the bottom control then to the left so I get to the music control. Going into the music app does not bring me to the playing song. I can't find a way to shut it off. I also don't see any answers to this when it's been going on for almost a year now as indicated by when the question was posed.

Nov 9, 2017 1:13 PM in response to Mom2damax

I have this issue as well and it seems to be related to using 3rd party (not Apple Earpods) wired headphones with a mic and remote control.


Doesn't matter if the phone is factory defaulted or not. It will automatically engage either Voice Control/Siri or randomly start Apple Music.


The headphones (3rd Party) and headphone jack is in perfect condition.


It occurs on my iPhone 4s, iPhone 5s, iPhone 6sPlus, iPad Mini 4, iPad Mini 1.


Apple doesn't like things not made by Apple.

Nov 29, 2017 3:44 AM in response to Mom2damax

Well it happened to me with an annoying album from U2 that my ipad pro auto downloaded, the only option i got was going to first going to settings/Itunes and appstore and stop the ipad from auto downloading music, then going to settings/apple music/join apple music and delete that bloody song.


Lately i’ve been so dissapointed with apple products as when Jobs was alive this kind of things never happened, it is incredible but that huge company seems to be manageable only by one person who passed away and now all of its launches are very dissapointing, i switched my phone to android and i guess my ipad will have the same destiny if this sort of things still happen.


hope this helps somebody

Dec 19, 2017 4:29 AM in response to HarrietteKn

This is the same thing that mine does! Every day when I get out of my car at work, my Pandora will start playing. While shuffling through all of my belongings trying to walk into work, and get out my key fob to actually get in the building, I have to unlock my phone, OPEN the Pandora app, and then close it to get the music to stop. It is SO incredibly annoying. I didn't have this problem until I downloaded iOS 11.


I think Apple keeps messing things up when they try to fix things that aren't broken. When I downloaded iOS 10 from 9, my force touch stopped working and it took months to finally get to someone competent and willing to help address the issue that was never an issue before they fixed what wasn't broken. I fear I will have the same outcome with this issue.

My iPhone 6+ starts playing music on its own. It happens at random times with all apps closed and with or without the headphones. It's draining my battery constantly! It came on one we I was driving alone and it scared me I swerved off the road.

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