cannot connect to public wifi after installing OS El Capitan

I had a new hard drive installed at the Apple Store, at which time Os X El Capitan 10.11.5 was installed. I can connect to private wifi without any issue but public wifi will not connect. Any assistance would be appreciated.

MacBook Pro (13-inch Mid 2012)

Posted on Jun 30, 2016 12:43 PM

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5 replies

Jun 30, 2016 12:51 PM in response to cegill2123

is this one public wi-fi in perticular or any one you try?

are you seeing the broadcast of the wi-fi and connecting to it but unable to browse or are you seeing no broadcast?

is it a wi-fi that does not broadcast an SSID? (shows the name publicly)

is it a wi-fi that requires a seperate login once the connection is established by a network gateway and you are not brought to that page?

are you running any 3rd party utility, Anti-Virus, Network assistant or Firewall? If so remove/uninstall them.


this is an older doc but some of the concepts are still relitive

How to troubleshoot Wi-Fi connectivity in OS X Lion or earlier - Apple Support


you can try turning the wi-fi off and back on

you can also clear out un-used wi-fi broadcasts the wi-fi list to try and clean clutter

>System Preferences>Network /Wi-Fi / Advanced

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cannot connect to public wifi after installing OS El Capitan

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