Input UNC Folder Path

I have a networked HP Color LaserJet Enterprise Flow MFP M577z printer which I manage from my MacBook Pro through the printer's Embedded Web Server (EWS). I would like to backup the printer's settings but the option requires the input of a UNC Folder Path (\\path\path) where the printer would save a ZIP file. How could I input a UNC folder path given that the Mac does not use the UNC system?


I've got the same issue if I want to use the Scan to Network Folder feature...the printer requires the input of a UNC path for the folder where the file needs to be saved. 😕


THank you.

MacBook Pro with Retina display, OS X El Capitan (10.11.5), i7 2.6GHz, 16GB, 1TB SSD

Posted on Jul 5, 2016 9:36 AM

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16 replies

Jul 5, 2016 11:41 AM in response to JimmyCMPIT

I did exactly so, and it might be working 🙂, but I received an error: "Encryption Key is required." This is likely because I've got FileVault enabled on my Mac. But I use the encryption key generated by iCloud (in order not to bother with an additional password to remember) so I have no idea what that key is. Any suggestions what to do next? Thanks.

User uploaded file

Jul 5, 2016 4:28 PM in response to Michael9009

Oh man, it's been a while, but let me see if I can recall enough of this.


First off, your URL would not be valid. SMB URLs don't contain the full path to the directory in question, instead, each shared folder has a specific share name - for example, if you were sharing the directory /Macintosh HD/Users/me/SharedFiles it would likely have the share name 'SharedFiles', so the appropriate URL would be more like smb://10.2.3.4/SharedFiles


Unfortunately the MacOS sharing preferences don't make this obvious.


Second, your smb:// URL is not a UNC. To convert a URL to a UNC reverse the slashes, so:


smb://10.2.3.4/SharedFiles


becomes:


\\10.2.3.4\SharedFiles

Jul 6, 2016 4:27 AM in response to Michael9009

Michael9009 wrote:


Thanks! We're getting closer... 🙂 I typed \\10.0.xxx.xxx\Public and my User Name and Password, and now I get another error:


"The user could not be authorized. Please check for an incorrect username, password, or domain.".

Any further ideas, please?


The Windows or in this case HP printer device needs to use the short name of the user account so if the full name is for example 'John Smith' the short name might be jsmith or johnsmith or similar. The easiest way to see what it is on the Mac is to find out the name of that user accounts home directory as the short name and the name of the home directory will be the same.


Beyond that there have been compatibility issues between Apple's implementation of SMB and other systems especially HP printers. It would be definitely worth checking to see if there is a firmware update for the HP printer to see if that improves its compatibility with Macs.


A more recent change Apple made that might also be involved can be 'fixed' on the Mac by doing the following command.


defaults write /Library/Preferences/SystemConfiguration/com.apple.smb.server SigningRequired -bool FALSE

Jul 6, 2016 7:40 AM in response to John Lockwood

John Lockwood wrote:

🙂

The Windows or in this case HP printer device needs to use the short name of the user account so if the full name is for example 'John Smith' the short name might be jsmith or johnsmith or similar. The easiest way to see what it is on the Mac is to find out the name of that user accounts home directory as the short name and the name of the home directory will be the same.


Beyond that there have been compatibility issues between Apple's implementation of SMB and other systems especially HP printers. It would be definitely worth checking to see if there is a firmware update for the HP printer to see if that improves its compatibility with Macs.


A more recent change Apple made that might also be involved can be 'fixed' on the Mac by doing the following command.


defaults write /Library/Preferences/SystemConfiguration/com.apple.smb.server SigningRequired -bool FALSE


Would the short name of the user account be the name displayed in the left pane of Finder, the one with a house symbol to its left under Favorites? If yes, I tried that - MichaelSurname - and was not able to connect from the Windows computer or the HP printer. If not, how could I find out what the short name is? Also, if in Settings, Users & Groups, I right click on my name and then select Advanced Option, I get Account name: MichaelSurname, Full name: Michael, Home directory: /Users/MichaelSurname - do these help?


Also, why is Windows seeing my Mac as MACBOOKPRO-8558? What does the 8558 number stand for? Why is it not showing the actual name displayed in Settings, Sharing, under Computer Name (Michael's MacBook Pro.local)? I tried logging in from Windows with usernames such as 'Michael' or 'MACBOOKPRO-8558\Michael', or 'MichaelSurname' or 'MACBOOKPRO-8558\MichaelSurname' but none worked.


The HP printer has the latest firmware, which is dated January 2016.


What exactly does / disables the command you suggested? Any negative impact on security if I use the command? Thanks.

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Input UNC Folder Path

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