My IPad is locked and in Lost Mode.
have a message email to: **** @gmail.com, then asked for money and my CC
<Email Edited by Host>
Apple Event: May 7th at 7 am PT
have a message email to: **** @gmail.com, then asked for money and my CC
<Email Edited by Host>
Great! So, if you are using Apple iCloud mail, then changing the email address on your Apple ID, and signing the new updated Apple ID into iCloud will take care of it.
Cheers,
GB
Finally Solved my problem with these steps:
If you can‘t update or restore your iPhone, iPad, or iPod touch
You can put your iOS device in recovery mode and then restore it with iTunes.
In these situations, you might need to use recovery mode to restore your device:
Learn what to do if you see the progress bar on your screen for several minutes.
Put your device in recovery mode and set it up again
That's great to know, Svetlana! I'm glad you are all set now 🙂
Thanks for posting back with your solution!
Cheers,
GB
I got the same message and I am in same situation. But I am getting Error 3194 and unable to restore.
My instruction above should work for you, it takes 15 min for whole process. Are able to see recovery mode screen?
Everything happened as it was suppose to. I am able to see recovery mode screen. ITunes downloaded the latest software, but just when it finishes extrating the software I get Error 3194. I have tried many times, still same error.
Did you click update or restore?
Same happened to me two days ago with this very same e-mail. After getting many shames from Apple for being stupid as it's apparently my fault... I had to reset the phone. Got the data out myself without prior backup. Had to pay some people to help me because I didn't backup. Everyone just assumes that you backup your phone every day. Apple will not recover your data. At Apple store they gave me contact of security firm that charges $400 to recover data.
So what happened? Your iCloud account was compromised. Didn't know about iCloud - shame on you as per Apple. Had a weak password on iCloud - shame on you, as per Apple. Shared your password online somehow - shame on you as per Apple reps. It's all our fault girls! Any now, here is what to do:
1. When you first see this message, DON'T reboot the phone. If you reboot the phone it will go offline and noone, even at Apple store will be able to get the Lost Mode off. Phone must be online to be "found". Even if you have it in your hands, Apple is not capable to plug it in somewhere and manually un-loose it. You will lose all data.
2. After seeing this message to go iCloud.com from your computer, login. Click My Devices > Find my IPhone > Click on Green circle on the map > Click on "i" icon > See the popup screen > Click Turn Off Lost Mode. At this point you can erase this hackers message (you will see it right there) and change the password.
3. If you call Apple to guide you through this, DON'T reboot the phone even if they tell you. They told me to reboot and phone went offline. When the phone is offline you are screwed.
If it is locked then do these steps
-Keep in mind that data will be erased-
1.open up iTunes on you're apple computer
2.Plug in the iPad charger USB in the one of the slots.
3.It will say it is locked so you have to click update.
4.Wait for the IPad to restore it.
5.When you reach the setup screen you need to fill out some stuff.
Svetlana307 wrote:
My IPad is not lost! I have it. It in a lost mode. Locked by hackers
open my ipad
open my ipad
open please my ipad
My IPad is locked and in Lost Mode.