I can't delete what appears to be a null app

I attempted to download an app that I thought would be compatible with my device, but then received an error stating that the device wasn't compatible (hardware, not software, I checked). I then closed out of the App Store, only to find the app attempting to download anyway. I decided to try to delete it, but nothing happened when I confirmed I wanted to delete it. I've tried both a full power cycle (turning it completely off and back on) and a hard restart, but have only seen the situation worsen. The app now displays only as a null placeholder, and will not respond.

After contacting Apple support, it appears that this may be a lost cause without a factory reset. If anyone can help me, it would be greatly appreciated.