iPhone 6 Plus screen freeze/grey horizontal lines

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Level 1

7 points

iPhone 6 Plus screen freeze/grey horizontal lines

My iPhone 6 plus has been going through some issues.

It first started with my touchscreen freezing while in use. I have to lock my phone then unlock it in order to unfreeze it.

I have done hard resets pretty much every day and they never work. I have taken it into genius bar and they did not do anything for me. It is out of warranty and only getting worse. It has does not have any water damage.

Lately it has started showing grey horizontal lines starting from the middle and going over to the right. The past 2 days, when my phone is unlocked it is going crazy. Typing and touching by itself without me ever touching the screen.

Has anyone every had this happen?

iPhone 6 Plus, iOS 9.3.2

Posted on Jul 12, 2016 10:21 AM

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Answer 1

Best reply

ChrisJ4203

Level 10

230,347 points

Jul 12, 2016 10:25 AM in response to cflow90

It reminds me of a failing LCD screen. If restoring the phone to factory and then testing without adding your backup or any other content does not correct the issue, then you would need to see about either a screen replacement or and out of warranty replacement on the device. The OOW replacement is at a reduced price from a new device.

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