Canon iR6570 and Windows Print Queue on 10.4.8

Hi there,

You won't be able to use LPR/LPD as the protocol to connect to the Windows share. The best thing you can do is find out what IP address the iR6570 has and then using LPD, print directly to it. The queue name for the machine is LP, unless it has the external imagePASS-M3 print server connected to it, in which case you will need a different driver (one for the M3) and a LPD queue name of print.

If you have to print via the server, then you will need to connect to the Windows 2000 queue via SMB. When you add the printer click More Printers. In the next dialog select Windows Printing > Network Neighborhood and select the workgroup name for the Windows 2000 server. Then select the actual server's name from the workgroup list (at this point you may have to enter your Windows account name and password) and then select the printer share name for the iR6570. Now in the Print Using menu you can select Canon and then browse to the Canon iR5570/6570 ppd (this would have been added when you ran the installer for the Canon v2.10 PPD's you downloaded) and to end click Add. You should now be able to print via the Windows server. If not, please respond back...

Regards,

Paul

I don't have access to one of those to try...
It looks to me like postscript support is optional? If you don't have the postscript option, try the driver HP Laserjet 6 Series, that is included in OS X.

Hi Greg,

I'm pretty sure this model includes PS as standard. At least it is in OZ. But if it was PCL then he would get heaps of PS pages printing on the machine, rather than the spooler stopping....

Regards,

Paul

Hi again,

The server driver won't be a problem. You are just using the queue as a means of getting to the printer rather than printing via this PCL driver.

I would suggest that you check the IP address of the copier and print directly to it as a test. At this point it is not clear if you have a driver issue with the Mac or an authentication problem with the server. If you are not sure of the IP address, go to the copier and press the Additional Functions button. Then on the screen press the Report Settings > Network > User Data List. This will print a page showing the IP address. Back on the Mac, add a new LPD printer with the iR address, a queue name of LP and the Canon iR5570/6570 PPD.

Note that Canon has two driver options for this model - PPD's only and an OS X driver. Each of these give you different options and each shows the PPDs differently in the Canon list. The PPD installer lists the models at Canon iRxxxx while the 'full' driver shows them as iRxxxx Canon PS. Make sure you are selecting the Canon iR5570/6570 (you may not have the other option listed but just in case)

Paul

Hi Dee,

Excellent work. So we know the Mac and driver is okay (that Canon iR5570/6570 is a PPD and the language used to print is PostScript - not PCL)

So, we have an authentication issue. What account name did you use to authenticate to the server? Was it your Windows account with a password or did you connect as guest? Also, is the server part of a domain or just a workgroup?

Paul

So, either change the server to the PS driver and use the PS driver on the Mac, or, try the PCL driver Laserjet 6 Series on the Mac.

Greg,

Why are you suggesting he change the server driver? This has no impact on the client. It can be PCL yet he can still have PS on the Mac without it impacting the print job. The share is simply a passage for the client to use. Even in a Windows to Windows scenario this would be so.

And since there are suitable PPDs for this machine, the suggestion to use a different brand of driver also seems a tad strange.

Regards,

Paul

Hi Paul!
Yes, in many cases the server driver Does matter, because the print job has to go through the server's queue.
I have solved many "no print" problems by changing the server's driver to PS, so the Mac's included PS driver could be used without the job going off into space.

There are settings on PCs that are supposed to affect whether the queue passes input through (raw), but it hasn't always worked for me (might be a combination I just haven't got right).

This is why I suggested the driver change.

Hi Greg,

Thanks for letting me know. I'll put that in my list of things to watch out for. I've never had this problem previously (just lucky I guess) with the server driver impacting the print so I made an assumption it wouldn't be the problem.

Regards,

Paul

Hi Dek,

For the record, I have tested printing from Mac 10.4.8 using the Canon iR5570/6570 PPD via the PCL5e v7.10 installed and shared from a Windows XP SP2 and Windows Server 2003 and it works fine. This was with the Windows driver configured using Port 9100 and LPD and using Windows Printing on the Mac.

So, I don't believe the PCL driver on the server is at fault, but if your admin agrees to change it to the PS3 driver then it won't hurt either.

Regards,

Paul