iPad Pro Smart Keyboard not working

Doesn't work. No response from the keyboard.

yes, they're duds.

So are the new beaut versions now being sold any better? Pricey here.

Whats the issue?

It’s definitely the update!

Why would anyone in their right mind waste money on an iPad Pro and magic keyboard when Apple has no interest in getting them to work together??

And now even this does not work!!! Frustrated yet again.

My Folio smart cover keyboard has also stopped working. I have tried to fix with restarting, cleaning etc but it simply won't work. It doesn't recognise it at all anymore.

Same here.

Toggling Bluietooth did nothing for me.

iPad Pro 12.9” 2nd Gen.

Contacts are in perfect state as it has always been in write position over my desk, folding just once in a month or so.

[Edited by Moderator]

My ipad showed "Accessory not supported" I was on holiday in Adelaide, from NZ and called into the Apple Store. They looked at the issue and concluded after trying each part with other shop parts that there was a significant issue with both the ipad and the kepboard. Without hesitation Apple replaced both the ipad and the keyboard. The service was exceptional and I cannot thank Apple enough. Incidentally whilst waiting to get my issue sorted another customer had an issue with his iphone, which they sorted well above the client's expectations. Well done Apple Adelaide, your service is exceptional and thank you

Yup. Same thing. It's very intermittent, but it is clearly only happening when the keyboard/cover is connected and the ipad becomes active because the cover has been opened. Sometimes will go away, sometimes have to do a forced reboot - something I really very rarely have to do on an apple product. :/

I had this problem as well - including the device not supported message.

In my case deleting a keyboard extension then restarting (hold down power and home buttons) the iPad resolved the problem.

In my case I had the Stylus keyboard installed - to allow me to use the Apple pencil to enter text in any application.

I don't know if it was the Stylus extension specifically or a generic iOS problem that will appear when any third-party extension is installed.

I have a busy day so I haven't taken it any further - trying other extensions, reinstalling Stylus to see if it was transitory, etc.

There also seem to be others on this thread with hardware problems (working after a clean, on an incline, on a flat surface etc...) so this fix may not work for everyone.

But if you are having the problem I think it is worth deleting any keyboard extensions and doing a hard restart before worrying about the keyboard itself.

I've tried most of the suggested solutions. It works maybe 5% of the time (disconnecting, reboot, reconnect). Rest of the time it doesn't. This is VERY annoying as I do all my work on my iPad pro. It used to work, but now it doesn't.

I Need a fix to this problem. I dont want to carry my wireless apple keyboard around as it hinders my work.