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kenofstephen Author

Level 1

71 points

Macbook 2016 HDMI output flickering

I have both MacBook 2015 and MacBook 2016,

and I've purchased the original Apple USB-C Digital AV Multiport Adapter.

I've loaded both MacBooks with genuine copies of Windows 10 Pro with bootcamp, partition cut into half between Mac OS and Windows 10.

The new MacBook 2016, while doing screen cloning using the Multiport Adapter under Windows 10,

the output always flickers, and the pattern is always consistent:

1.) Waking up from sleep, always flickers once;

2.) And then will at least flickers 2-3 times more;

It doesn't happen with the MacBook 2015,

is this is hardware design flaw of the new MacBook 2016?? Or is it a software (driver) issue?

All drivers are being updated to the latest.

MacBook, Windows 10

Posted on Jul 17, 2016 9:32 PM

394 replies

kenofstephen Author

Level 1

71 points

Aug 26, 2016 3:25 AM in response to ambanmba

Hi ambanmba,

Did you point the support people to this thread when you speak to them?

Relin

Level 1

4 points

Aug 26, 2016 3:42 AM in response to kenofstephen

Same issue here with a brand new Macbook 2016 running the adaptor into an HDMI screen, didnt seem to happen for the first day but now it happens all the time, extremely frustrating :s

ambanmba

Level 1

18 points

Aug 26, 2016 4:05 AM in response to kenofstephen

Yup... sent them a link to this. Don't know if they read it.

mr.olof

Level 1

8 points

Aug 26, 2016 8:23 AM in response to ambanmba

Entered a chat with apple and i got this answer with the addition that they seem to push another update for 10.11 before 10.12.

"Yes we will be making an update in the next week or so. Not to worry this issue will get resolved..."

I referred to ambanmba's case so atleast it sound like they are close to a solution, but hey, i guess we need to wait a few weeks to know for sure. Hope is up atleast.

Pomme127

Level 1

4 points

Aug 27, 2016 2:20 PM in response to kenofstephen

I have the same problem and I don't know what to do! It's frustrating..

Knapping

Level 1

4 points

Aug 30, 2016 9:06 AM in response to kenofstephen

Just chiming in that I have the same issue. I have tried multiple USB-C HDMI adapters. It also happens with the USB-C VGA adapter which is problematic because I present to clients on their displays during site visits. I dearly hope it's fixable via an update.

ambanmba

Level 1

18 points

Aug 30, 2016 4:57 PM in response to kenofstephen

Over the weekend I had some time to do a full re-install of OSX (10.11.6) on the device and it didn't fix the problem. So that rules out some sort of config file corruption.

kenofstephen Author

Level 1

71 points

Sep 2, 2016 12:54 PM in response to mr.olof

Hope they could release the fix ASAP because my adapters are working fine with Mac OS,

so I'm pretty sure that it's a software (bootcamp/driver) issue instead of hardware...

jw81

Level 1

4 points

Sep 6, 2016 10:00 AM in response to kenofstephen

Looks like the update that came out this morning (or perhaps it was earlier and I missed it) solved my problems!

kenofstephen Author

Level 1

71 points

Sep 6, 2016 10:56 AM in response to jw81

May I know what update please?

mr.olof

Level 1

8 points

Sep 6, 2016 10:59 AM in response to jw81

If you mean Security Update 2016-001 i would say its a false possitive.

Since you need to reboot it probably seem to be ok since that make the issue go away for awhile.

This update only updated kernel-stuff and safari. It got the same issue as the iPhone did a week ago.

About the security content of Security Update 2016-001 El Capitan and Security Update 2016-005 Yosemite - Apple Support

kenofstephen Author

Level 1

71 points

Sep 6, 2016 11:12 AM in response to mr.olof

Agree with you, this issue is really annoying and we all don't know when Apple will fix it...

Sep 8, 2016 9:14 AM in response to kenofstephen

Hey everyone,

I just want to chime in and say that I am having the exact same problem.

I've tried multiple HDMI cables, multiple monitors/TV/projectors, multiple adapters. The worst flickers I have seem to come in conjunction with using a Sharp TV.

I have a 2016 12" Macbook.

My problem is pretty isolated, I get flickers every 5 minutes-1 hourish. Rebooting the computer (soft reset) completely solves the problem until the system goes to sleep again.

I called Apple to talk to someone about it. They escalated the call but they ended up ending the call (accidentally I'm sure) before I could talk to someone about it further. Going to call again.

Has anyone heard anything about a fix coming? Maybe with os Sierra?

khadley

Level 1

4 points

Sep 8, 2016 10:59 AM in response to reality_check89

I can tell you that the Sierra open beta is no better. It may be even worse. This is very annoying.

Knapping

Level 1

4 points

Sep 8, 2016 11:36 AM in response to kenofstephen

I can tell you that it's at least reassuring that I'm not the only one with this problem. That gives me hope of a solution someday.

Macbook 2016 HDMI output flickering