Macbook 2016 HDMI output flickering

I have both MacBook 2015 and MacBook 2016,


and I've purchased the original Apple USB-C Digital AV Multiport Adapter.


I've loaded both MacBooks with genuine copies of Windows 10 Pro with bootcamp, partition cut into half between Mac OS and Windows 10.


The new MacBook 2016, while doing screen cloning using the Multiport Adapter under Windows 10,


the output always flickers, and the pattern is always consistent:


1.) Waking up from sleep, always flickers once;

2.) And then will at least flickers 2-3 times more;


It doesn't happen with the MacBook 2015,


is this is hardware design flaw of the new MacBook 2016?? Or is it a software (driver) issue?


All drivers are being updated to the latest.

MacBook, Windows 10

Posted on Jul 17, 2016 9:32 PM

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Posted on Oct 23, 2017 12:36 PM

I had the same problem with my 2016 MacBook. I also experienced sporadic disconnects of my external SSD drive. Not cool. It got worse. In the end I could not reliably charge the device. It boiled down to the USB-C connector being faulty and had it replaced on warranty. After that repair the HDMI Adapter worked without a problem.

394 replies

Sep 20, 2016 9:25 PM in response to marinerblue

Apple won't be able to fix anything over the phone. The advisors I spoke with were very patient but they didn't seem overly convinced about the issue. I don't blame them -- I can't even reproduce the problem on certain displays...


I will take my Mac to the genius bar this weekend and keep you all posted on what the tests they run.


I have been told by multiple advisors, however, that they have no information about this sort of error. It took them all by surprise.


I mentioned this thread and I was told that sometimes multiple people can have the same symptom but doesn't necessarily mean we all have the same problem.


What I told the advisors:


a. HDMI output display cuts out periodically anywhere from every 5 minutes to every hour.


b. Soft rebooting the OS solves the problem, until the computer goes to sleep again.


c. I've tried third party adapters and the official Apple adaptor. I've also tried multiple HDMI cables. I cannot reproduce the problem on my TV at home (Toshiba); however, my display at work (Sharp) has the issue.


d. I've tried resetting the SMC and PRAM and reinstalling OS. None of these have helped.

Sep 20, 2016 11:38 PM in response to reality_check89

If they say they are unaware of the issue, ask them to look up Apple Care Case # 1184045304


I've been working for over a month with them do diagnose / debug. I've sent countless logs, screenshots and even photographs/videos. I've re-imaged the device, I've reset PRAM/SMC, I've tried all sorts of different cables/adapters/monitors. As they say... "NOT IN OUR HEADS" ... this is a real issue.


-ambanmba

Sep 21, 2016 9:14 AM in response to kenofstephen

Is anyone still experiencing this issue under the public release of Sierra?


I upgraded this morning and have been using my 2016 MacBook for the last eight hours without a single case of flickering or the screen blacking out.


This is compared to almost constant flickering under El Capitan.


I'm using my previously mentioned LG 27UD88-W connected via the USB-C port. It is also now running at 60 hz instead of 30 hz under El Capitan.

Sep 22, 2016 1:37 PM in response to kenofstephen

Running the latest developer beta, specifically 10.12.1 build 16B2327e, appears, based on a day of normal usage with plenty of plugging and unplugging and sleeping and two different external displays, one with the apple dongle, the other with an Anker one.... not to be exhibiting the problem.


I'll give it a couple of days to be sure, but this feels like hope.

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Macbook 2016 HDMI output flickering

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