Just switched on my iMac and Magic Mouse and not even logged in. Mouse shows as connected but there's no arrow pointer on screen. Please advise. If mouse is broken how can I shut down the computer?
OS X El Capitan (10.11.5)
Hello! Thanks for replying. I did look at the troubleshooting list in the link you shared but it didn't help. However, I managed to get an answer from another website, which is shown below:
Logging in without a Mouse
1. Type first few letters of username until it’s highlighted
2. Type Password
3. Check Bluetooth pairing in System Preferences
If cursor still doesn’t show:
CMD+SHIFT+G to Go To Folder
2. Enter /Applications
3. Arrow keys down to System Preferences
4. CMD+O to Open
5. Type Bluetooth into the Search field
6. Press Enter to open Bluetooth preferences
7. CMD+N to set up new device
I will take your advice and buy a USB mouse as a back-up!
Marylin
Hi, Linc. Thanks for your reply. I managed to get an answer from another website, which is shown below:
Logging in without a Mouse
1. Type first few letters of username until it’s highlighted
2. Type Password
3. Check Bluetooth pairing in System Preferences
If cursor still doesn’t show:
CMD+SHIFT+G to Go To Folder
2. Enter /Applications
3. Arrow keys down to System Preferences
4. CMD+O to Open
5. Type Bluetooth into the Search field
6. Press Enter to open Bluetooth preferences
7. CMD+N to set up new device
In my case, the cursor did show after I logged in. However, I will buy a USB mouse as a back-up!
Marylin
What happens when you connect a USB mouse, if you don't have one please borrow or buy one, they are very inexpensive.
Also, have you followed the troubleshooting steps in https://support.apple.com/en-us/HT204621
If possible, please use the arrow and return keys to select a user and enter the password. Does the cursor appear after you log in?
Glad you figured it out!
Magic Mouse connected but no pointer showing on screen
