Unauthorized Email account listed in Settings on my iPhone 6S+

On my iPhone, all of my six mail accounts are listed. Today, there is a seventh account labeled "emergency alerts". The only mail messages in this account are ads for various things. Each of this account's messages contain an unsubscribe option but I am wary about responding to such.

When I went to Settings>Mail> accounts, this Emergency Alerts is listed as

User name: ********@my.minbox.email

and has a coded password.

In gray, reads "These settings are unstalled by the profile "Emergency Alerts".

Unlike all of my other email account settings "Delete this account" does not appear.


Any suggestions on actions I should take?


<Email Edited by Host>

iPhone 6s Plus, iOS 9.3.2, null

Posted on Jul 21, 2016 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2017 4:07 AM

The full set of steps advised by Apple for removing unwanted profiles, together with associated email accounts and any associated app is as follows:


To remove the profile - including the associated email account:

  • Go to: Settings > General > Profiles & Device Management (or Profiles, depending on your iOS version) > tap on the configuration profile > tap on Delete Profile.


To delete the associated app:

  • Touch and hold the app icon until it jiggles, then tap on the "X" that appears > press the Home button when done.


Restart your iPhone (normally):

20 replies
Question marked as Top-ranking reply

Sep 7, 2017 4:07 AM in response to alaPAMa

The full set of steps advised by Apple for removing unwanted profiles, together with associated email accounts and any associated app is as follows:


To remove the profile - including the associated email account:

  • Go to: Settings > General > Profiles & Device Management (or Profiles, depending on your iOS version) > tap on the configuration profile > tap on Delete Profile.


To delete the associated app:

  • Touch and hold the app icon until it jiggles, then tap on the "X" that appears > press the Home button when done.


Restart your iPhone (normally):

Jun 28, 2017 6:05 PM in response to Babacello

Babacello wrote:


ok, that worked. Thanks! Would this have allowed, hacking into any of my info? my phone did force quit a couple of times lately

Yes, it could allow hacking your phone. The only way a profile can be installed is if you download it from a website and approve its installation. It can't happen spontaneously or by chance. The most common way this happens is if you install an app from a website rather than the App Store. You should never install any app that is not available from the App Store.

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Unauthorized Email account listed in Settings on my iPhone 6S+

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