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External monitor flickering Macbook 2016

I have a Macbook 2016 and both an Apple USB-C to Multi AV-HDMI adapter and a LogiLink USB-C to DisplayPort adpater.


I'm trying to use a Dell 3008WFP monitor as an external screen (maximum resolution 2560x1600 @60Hz) with my MacBook, but that doesn't seem to work well.


The monitor often goes blank after a short time ("power-saving" mode) or only occasionally displays an image and then goes blank again. Using a LogiLink USB-C to Displayport is a bit more stable then the Apple adapter, but also often experiences the same problem.


On a smaller Samsung 1920x1080 monitor the Apple Multi AV adapter seems to work perfectly fine, but on the Dell it isn't stable (using HDMI at 1920x1200 resolution, as the Dell only supports higher resolutions over DVI or DisplayPort).


The adapter is updated to the latest 2.33 firmware. Is there a problem with my (just new) MacBook? Or is this a software issue? Is there a work around? Anybody have a good experience with the MacBook at 2560x1600@60Hz on an external screen?

Posted on Jul 22, 2016 6:07 AM

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Posted on Jan 16, 2017 10:01 PM

I was experiencing screen flicker (white fuzzy screen) intermittently and seemed to have found the issue


Background: I did try changing HDMI cables, changed the Thunderbolt port the Apply USB-C adapter was plugged in to, switched power outlet the Samsung power adapter was plugged in to and reseated all plugs and adapter - didn't fix the flicker issue


My setup is:


MacBook Pro late 2016 15" w/ Touchbar

External monitor - Samsung UE590 UHD 4K 28" 2015 model

Connected via Apple USB-C Digital AV Multiport Adapter


The monitor has 2 inputs HDMI 1 and HDMI 2


For some reason when I plugged in to HDMI 1 port on my Samsung monitor my MacBook set the resolution to 1920x1080, set at this resolution I would experience the intermittent screen flicker. I did not realize my MacBook had set the resolution to 1920x1080. As a "hale merry" at my wits end I moved the HDMI cable from HDMI 1 to 2. When I did that the external screen immediately stated the native resolution was 3840x2160 and my MacBook automatically set the resolution to 3840x2160.


Now that the MacBook output Resolution is set to the native 3840x2160 of the external monitor, so far, I have not experienced the screen flicker a single time


If for some reason your MacBook does not automatically switch the resolution to the native external monitor resolution, just click the Apple icon and select System Preferences, Display and click the 4 boxes to get to as close the native external screen resolution you can


Hope this helps someone

24 replies

Aug 17, 2016 8:00 AM in response to Schendstok

My coworker and I recently purchased 2016 MacBooks to use for work, and external monitors and docks to go with them. We both experienced this major, unacknowledged issue- but thought it might be related to the monitors or docks rather than the MacBooks. However once I got home, using a different monitor and the official Apple multiport adapter I have the same result.


Another symptom I experienced was a prompt to install a USB-C update almost every time I plugged in the adapter or dock. It didn't seem like the update ever properly installed.


Usually I reboot, and this makes the problem disappear (also pointed out by user tom-ch). Hopefully somebody inside Apple realizes this is an issue and gets us some steps to rectify it- other than rebooting our machines every day (like cave men! 😉)

Sep 23, 2016 9:39 AM in response to Schendstok

I'm also experiencing this issue with the 2016 macbook. I facilitate meetings in four different conference rooms every day each with different tv monitors I use a external displays. Each monitor experiences a different issue (flickering, not working at all, intermittent blank display). I have tried the Apple multi-adapter and a CableCreation USB-C to HDMI adapter but both have issues. This is definitely something hardware or software related for the computer. I'm hoping a USB-C update will eventually resolve this.

Nov 21, 2016 10:24 AM in response to darren.s

Diagnostics show nothing abnormal- this is a hardware or software issue with the new MacBooks in general. Mine has it, my spouse's has it, my coworker's has it. Others in this thread have this issue as well. I honestly can't say I've ever seen a MacBook without this problem. It is a very serious issue which affects my productivity every single day, and it warrants a real response from Apple.

Nov 21, 2016 4:01 PM in response to Schendstok

I have a similar problem with my MacBook Pro with toucher 13 inch late 2016 (just got it) constant flickering every with a samsung 28 inch 4k monitor using - genuine Apple Multiport adaptor and HDMI. I updated the software for the Mulitport Adaptor and tried both left and right USBC ports. Monitor is running at 30Hz


Hoping someone may know what the issue is or provide inside as to a monitor that will not have these issues.

Nov 22, 2016 7:51 AM in response to Schendstok

So, I hope this is helpful, my apologies if not. But I had the same problem with identical symptoms using the same adapter only with a Samsung 4K monitor. My resolution? I was using a pre HDMI 2.0 cable. Swapped to a HDMI cable built in 2014 to the new spec. Issue solved.


I know not all the monitors in question in this thread are 4K, but I figured with so many old HDMI cables floating around out there that weren't built to work with more recent displays, it's worth a shot. Often I don't even think of troubleshooting the simplest part of the equation, first.

External monitor flickering Macbook 2016

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