Send my location message stuck sending

I attempted to send my current location last night at 8:16pm CST. The message is still sending 16 hours later. I have attempted to turn to airplane mode, delete the pending message convert to SMS nothing seems to be working it is stuck in sending. How do I get rid of it!?!?

iPhone 6s, iOS 9.3.2

Posted on Jul 28, 2016 12:04 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2016 9:00 AM

Hello MakePlayoffItsFrusteratingDohK,
Thanks for reaching out to the Apple Support Community. I know how important it is to be able to depend on your messages working as expected. With the outgoing message being stuck as you've described, it may help to sign out of iMessage entirely, then restart and sign back in. This will ensure your connection to the iMessage server is fresh and solid.
To sign out you can navigate to Settings > Messages > Send & Receive.

Tap on your Apple ID to select "Sign out", then restart your phone as normal. After the phone restarts sign back in by going to Settings > Messages> Send & Receive and then click on 'Use your Apple ID for iMessage', and be sure that "Send as SMS" is turned on again. That should clear the frozen message and allow you to re-test.
If you run into any trouble or have any questions, please let us know, the whole community is here to help.
-Best Regards-

1 reply
Question marked as Top-ranking reply

Jul 29, 2016 9:00 AM in response to MakePlayoffItsFrusteratingDohK

Hello MakePlayoffItsFrusteratingDohK,
Thanks for reaching out to the Apple Support Community. I know how important it is to be able to depend on your messages working as expected. With the outgoing message being stuck as you've described, it may help to sign out of iMessage entirely, then restart and sign back in. This will ensure your connection to the iMessage server is fresh and solid.
To sign out you can navigate to Settings > Messages > Send & Receive.

Tap on your Apple ID to select "Sign out", then restart your phone as normal. After the phone restarts sign back in by going to Settings > Messages> Send & Receive and then click on 'Use your Apple ID for iMessage', and be sure that "Send as SMS" is turned on again. That should clear the frozen message and allow you to re-test.
If you run into any trouble or have any questions, please let us know, the whole community is here to help.
-Best Regards-

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Send my location message stuck sending

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