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characters with accents incorrectly displayed

Hello,

when writing and sending Rich Text emails with Mail 2.1, the characters with accents such as "é" "è" "à" and "ù" are incorrectly displayed as "࠭" 饳 or "顬" is MS Outlook, or as "ŕ " in Gmail.

What can i do to avoid this problem. I don't want to switch to Plain Text!

Thanks a lot,

Felipe



Powerbook G4 Mac OS X (10.4.8) Mail 2.1

Posted on Dec 7, 2006 6:45 AM

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Question marked as Best reply

Posted on Dec 7, 2006 7:00 AM

That's a text encoding problem -- in other words, the map Mail is using to convert numbers (since all text is just a string of bytes) into letters is different than the map being used by Outlook or GMail. Although I haven't used either of these, my advice would be to try using UTF-8 as the text encoding. Go to the Message menu and choose Unicode (UTF-8) from the Text Encoding submenu.

BTW, GMail has an FAQ on this topic:

http://mail.google.com/support/bin/answer.py?answer=22840
19 replies

Feb 6, 2007 7:15 AM in response to Tom Gewecke

This solution works for me, but everytime i open a
new mail i have to reset the text encoding to

UTF-8.
is there a way to de it by default?


See this note for ways to do this:

http://homepage.mac.com/thgewecke/woutlook.html


Hi Tom
I tried this, but when i close terminal and reopen Mail, it returns to automatic text encoding.
am i doing something wrong?


Thanks,
barolo

Feb 6, 2007 7:29 AM in response to Barolo

I tried this, but when i close terminal and reopen
Mail, it returns to automatic text encoding.
am i doing something wrong?


What you are looking at is not relevant and doesn't matter. Please read this part of the note again, which addresses that point:

"Also you cannot tell what is happening to the encoding of your outgoing mail by looking at Message > Text Encoding. It will always say Automatic or Default (unless of course you change it manually) even when you have set this to something specific in the Terminal. In addition, Mail > Preferences > Appearance > Default Encoding is only for incoming messages, not for outgoings."

"To check whether your mail is being given a uniform encoding, do View > Message > Raw Source on the message in your Sent folder and check to see if all the "charset=" statements are the same (there should normally be 2 of these in a rich text message)."

If in fact Fix B does not solve your problem at the other end, try Fix C.

characters with accents incorrectly displayed

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