Mail App Very Slow to Retrieve GMail Messages

My wife has an iPad Air 2 and for over a year and just yesterday, it became extremely slow to retrieve mail messages from her GMail account (about 10 minutes to get one message). I tried power cycling and removing and re-adding the GMail account. I tried loading Google's GMail app and it's lightning fast. My iPad Air 1 works fine on the same WiFi network and her browsing and other Internet apps are pretty fast so it's only Mail that's slow. Any suggestions?

iPad 16GB WiFi, iPhone OS 3.1.3

Posted on Aug 5, 2016 6:05 AM

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8 replies

Aug 5, 2016 8:52 AM in response to TheBigCheese

TheBigCheese wrote:


I don't appreciate snotty answers from people too lazy to read and understand my posts. I did say "10 minutes to retrieve ONE message". If Apple can not support GMail properly, that's gross incompetence or worse. Everyone else can retrieve GMail messages and Apple used to (even Microsoft).

And I answered your first post using at least one possible correct meaning, of "retrieve one message". Getting annoyed with someone who didn't interpret your words the way you thought they should is not a good way to get people to help you.


Best of luck.

Dec 22, 2016 12:53 PM in response to IdrisSeabright

I too have had a similar issue with syncing Gmail with Mail, Mailbird, Outlook, Spark and several other clients. This is what worked for me.


  1. Go to the web client (https://mail.google.com/mail/u/0/#all) mark All of your email as Read - to do this use the small drop down arrow next to the refresh icon. Note. when you have selected All you will see another selection just above the email subject heading that reads something like this:
    "All 100 messages on this page are selected.Select all xx,xxx messages in All Mail:" where xx,xxx is the total number of emails.
    Click the underlined text to ensure that All of the mail 'really is' selected
    The More menu has the Mark as Read option
  2. Go back to your client: Mail, Outlook etc and try setting up and syncing the email account again
  3. If this fails go back to the web client, select All Mail again and then Archive them. This is that small square icon with a downwards pointing arrow; don't worry you'll not lose any of your emails. "It's Google - they don't delete anything!"
  4. Go back and try your Mail clients again.


Hope this helps!


p.s - you can view all of your Archived Emails by clicking the 'All Emails' label/menu

p.p.s - It had nothing to do with 2 factor Authentication, that was a red herring

Aug 5, 2016 8:27 AM in response to IdrisSeabright

You totally misunderstood my problem. After the header is downloaded, she clicks on that email and it takes 10 minutes to see the body of that ONE email. You can force header downloads at any time by pulling down on the list of emails. This isNOT an issue of pull vs. push email. It is an issue that for GMail, opening a single email takes almost foprever. This is NOT a problem with iCloud mail.

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Mail App Very Slow to Retrieve GMail Messages

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