Can't Multitask/split screen on iPad
I'm asking for my mother.
This 4th Generation iPad is fully updated, but it's impossible to get Multi-Tasking (split screen mode) going.
I see this when I go to the iPad's Settings screen. As you see, there are three things listed there: Siri, Spotlight Search, and Handoff & Suggested Apps. The next thing there should be Multitasking - but it's missing.
How do I get Multitasking working again?
Thanks for your help!
iPad, iOS 9.3.3