SrKarlSr

Q: Boot Camp only supports Windows 7 or later installation on this platform. Please use an ISO file for Windows 7 or later installation.

Hello,

 

I have tried solving this for hours on end, hopefully someone can help me out.

 

I have downloaded the ISO file "Win10_1607_English_x64.iso" (4.29GB) and with it came an "info.plist" (2KB), so both of them are on my 64GB USB Drive (in format: MS-DOS (FAT32)) named "WINSTALL".

 

I have the ISO file on the USB, and it is selected as the ISO image in Boot Camp. I also have the USB selected as the destination disk, yet I get this error:

 

               Your bootable USB drive could not be created

               Boot Camp only supports Windows 7 or later installation on this platform. Please use an ISO file for Windows 7 or later installation.

 

I am currently running OS X El Capitan Version 10.11.6 on my iMac (21.5-inch, Late 2012) which is compatible with Windows 10.

 

If someone can help me I'd honestly love you so much, I've tried contacting Apple Support staff via phone, they said they can't do anything, I've tried contacting their Live Chat, but none of that helped fix the issue, and I've tried looking online, but can't find too much.

 

Thank you for any replies in advance!!

iMac, OS X El Capitan (10.11.6)

Posted on Aug 12, 2016 6:56 AM

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Q: Boot Camp only supports Windows 7 or later installation on this platform. Please use an ISO file for Windows 7 or later installati ... more

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  • by qsszb,

    qsszb qsszb Aug 12, 2016 7:08 AM in response to SrKarlSr
    Level 3 (518 points)
    iCloud
    Aug 12, 2016 7:08 AM in response to SrKarlSr

    What Version of OSX do you have?? This site gives the Bootcamp requirements: System requirements to install Windows on your Mac using Boot Camp - Apple Support. And did you do a upgrade?? It might of been that the upgrade didnt go correctly for the OS?

     

    Looking at the Windows 10 version you have downloaded, its the anniversay update, which was released less than a month ago. It could be that Apple is not reconisgin the Windows version when reading the disk, as it is too new. Dont know if you have access to download the previous build and do a Windows update??

  • by Loner T,

    Loner T Loner T Aug 12, 2016 7:46 AM in response to SrKarlSr
    Level 7 (23,613 points)
    Safari
    Aug 12, 2016 7:46 AM in response to SrKarlSr

    SrKarlSr wrote:

     

     

    I have downloaded the ISO file "Win10_1607_English_x64.iso" (4.29GB) and with it came an "info.plist" (2KB), so both of them are on my 64GB USB Drive (in format: MS-DOS (FAT32)) named "WINSTALL".

     

    I have the ISO file on the USB, and it is selected as the ISO image in Boot Camp. I also have the USB selected as the destination disk, yet I get this error:

     

                   Your bootable USB drive could not be created

                   Boot Camp only supports Windows 7 or later installation on this platform. Please use an ISO file for Windows 7 or later installation.

     

     

    There is no info.plist that comes with the ISO. The ISO file cannot be on the USB, because BCA tries to erase and format the USB and you have the ISO open from the same device. This is why your USB Installer cannot be created.

     

    Download the appropriate ISO file to your Documents folder, and point to it when prompted by BC Assistant. Allow BCA to format/erase the USB flash drive. Do not connect any external peripheries till windows is full installed (except the USB Installer flash drive, only when prompted).

  • by SrKarlSr_,

    SrKarlSr_ SrKarlSr_ Aug 12, 2016 8:17 AM in response to Loner T
    Level 1 (12 points)
    Windows Software
    Aug 12, 2016 8:17 AM in response to Loner T

    Currently re-installing OS X, as that's that some support staff told me.

     

    This is very useful and I shall follow it once the install is complete!

  • by Loner T,

    Loner T Loner T Aug 12, 2016 8:19 AM in response to SrKarlSr_
    Level 7 (23,613 points)
    Safari
    Aug 12, 2016 8:19 AM in response to SrKarlSr_

    SrKarlSr_ wrote:

     

    Currently re-installing OS X, as that's that some support staff told me.

    Did this suggestion come from Apple Technical Support?

  • by SrKarlSr_,

    SrKarlSr_ SrKarlSr_ Aug 12, 2016 8:24 AM in response to Loner T
    Level 1 (12 points)
    Windows Software
    Aug 12, 2016 8:24 AM in response to Loner T

    Yup. I've been told so many different 'solutions' from support, all have said that where the ISO is etc are fine, and never questioned the plist.info.

  • by qsszb,

    qsszb qsszb Aug 12, 2016 8:25 AM in response to SrKarlSr_
    Level 3 (518 points)
    iCloud
    Aug 12, 2016 8:25 AM in response to SrKarlSr_

    Just out of interest, where did you download the Windows 10 ISO from and whats it size?

  • by Loner T,

    Loner T Loner T Aug 12, 2016 8:30 AM in response to SrKarlSr_
    Level 7 (23,613 points)
    Safari
    Aug 12, 2016 8:30 AM in response to SrKarlSr_

    SrKarlSr_ wrote:

     

    Yup. I've been told so many different 'solutions' from support, all have said that where the ISO is etc are fine, and never questioned the plist.info.

    A very strange suggestion from Support. My ISO file shows the following. I have installed this release on about 10 Macs in the last couple of days.

    ls -lgh Win10_1607_English_x64.iso

    -rw-r--r--@ 1 staff   4.1G Jul 17 17:28 Win10_1607_English_x64.iso

    openssl md5 Win10_1607_English_x64.iso

    MD5(Win10_1607_English_x64.iso)= 88b98698600511dcd69596df92b242e5

    ls -lg Win10_1607_English_x64.iso

    -rw-r--r--@ 1 staff  4380387328 Jul 17 17:28 Win10_1607_English_x64.iso

  • by SrKarlSr_,

    SrKarlSr_ SrKarlSr_ Aug 12, 2016 8:33 AM in response to qsszb
    Level 1 (12 points)
    Windows Software
    Aug 12, 2016 8:33 AM in response to qsszb

    https://www.microsoft.com/en-gb/software-download/windows10ISO

     

    I believe, and about 4.29 GB I think, not at home currently.

  • by qsszb,

    qsszb qsszb Aug 12, 2016 8:37 AM in response to SrKarlSr_
    Level 3 (518 points)
    iCloud
    Aug 12, 2016 8:37 AM in response to SrKarlSr_

    Is strange. The message you have also said Windows 7 or higher, which it is. Which bring me back to the anniversary version being so new. Apple might not know the build number yet. Are there any updates to the Mac OS?

     

    The info.plist is a windows file, it is used by the Mac OS so this wouldn't have anything to do with it. The ISO is the entire install file for windows, so thats all you need to install the OS usually.

  • by SrKarlSr_,

    SrKarlSr_ SrKarlSr_ Aug 12, 2016 8:41 AM in response to qsszb
    Level 1 (12 points)
    Windows Software
    Aug 12, 2016 8:41 AM in response to qsszb

    My Mac is completely up-to-date on everything. And thanks for the info on the plist.info, that's handy! :-)

     

    4h 30m left of this install. I'll check back once it's complete.

  • by Loner T,

    Loner T Loner T Aug 12, 2016 8:49 AM in response to qsszb
    Level 7 (23,613 points)
    Safari
    Aug 12, 2016 8:49 AM in response to qsszb

    qsszb wrote:

     

    The info.plist is a windows file, it is used by the Mac OS ...

    Plist files are MAC OSX files and contain Information Properties as documented in Developer Documentation InfoPlistKeyReference . Windows equivalent is a Global Registry Hive, unlike plists which are per application files.

     

    ISO file from Microsoft is a CD/DVD image.

  • by SrKarlSr_,

    SrKarlSr_ SrKarlSr_ Aug 12, 2016 11:28 AM in response to Loner T
    Level 1 (12 points)
    Windows Software
    Aug 12, 2016 11:28 AM in response to Loner T

    So, put the ISO in documents (or wherever), delete anything on the USB and try that?

  • by Loner T,

    Loner T Loner T Aug 12, 2016 11:56 AM in response to SrKarlSr_
    Level 7 (23,613 points)
    Safari
    Aug 12, 2016 11:56 AM in response to SrKarlSr_

    Yes. Please ensure the USB is formatted a MBR/FAT32 device or let BC Assistant erase/format it.

  • by SrKarlSr_,

    SrKarlSr_ SrKarlSr_ Aug 12, 2016 11:57 AM in response to Loner T
    Level 1 (12 points)
    Windows Software
    Aug 12, 2016 11:57 AM in response to Loner T

    My OS X is now fully wiped and fresh. I have no files on the USB, and I placed the ISO file on my Desktop. I selected the ISO image on BCA to the ISO on my Desktop and selected the destination disk as my USB, yet I still get the same error. Help? :/

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