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Level 1

6 points

Boot Camp only supports Windows 7 or later installation on this platform. Please use an ISO file for Windows 7 or later installation.

Hello,

I have tried solving this for hours on end, hopefully someone can help me out.

I have downloaded the ISO file "Win10_1607_English_x64.iso" (4.29GB) and with it came an "info.plist" (2KB), so both of them are on my 64GB USB Drive (in format: MS-DOS (FAT32)) named "WINSTALL".

I have the ISO file on the USB, and it is selected as the ISO image in Boot Camp. I also have the USB selected as the destination disk, yet I get this error:

Your bootable USB drive could not be created

Boot Camp only supports Windows 7 or later installation on this platform. Please use an ISO file for Windows 7 or later installation.

I am currently running OS X El Capitan Version 10.11.6 on my iMac (21.5-inch, Late 2012) which is compatible with Windows 10.

If someone can help me I'd honestly love you so much, I've tried contacting Apple Support staff via phone, they said they can't do anything, I've tried contacting their Live Chat, but none of that helped fix the issue, and I've tried looking online, but can't find too much.

Thank you for any replies in advance!!

iMac, OS X El Capitan (10.11.6)

Posted on Aug 12, 2016 6:56 AM

Top-ranking reply

qsszb

Level 4

1,227 points

Posted on Aug 12, 2016 7:08 AM

What Version of OSX do you have?? This site gives the Bootcamp requirements: System requirements to install Windows on your Mac using Boot Camp - Apple Support. And did you do a upgrade?? It might of been that the upgrade didnt go correctly for the OS?

Looking at the Windows 10 version you have downloaded, its the anniversay update, which was released less than a month ago. It could be that Apple is not reconisgin the Windows version when reading the disk, as it is too new. Dont know if you have access to download the previous build and do a Windows update??

View in context

38 replies

Aug 12, 2016 12:08 PM in response to Loner T

Loner T wrote:

Is the ISO file mounted? With the USB connected to the Mac, from OSX Terminal, please post the output of

diskutil list

/dev/disk0 (internal, physical):

#: TYPE NAME SIZE IDENTIFIER

0: GUID_partition_scheme *1.0 TB disk0

1: EFI EFI 209.7 MB disk0s1

2: Apple_HFS Untitled 999.3 GB disk0s2

3: Apple_Boot Recovery HD 650.0 MB disk0s3

/dev/disk1 (external, physical):

#: TYPE NAME SIZE IDENTIFIER

0: FDisk_partition_scheme *62.2 GB disk1

1: DOS_FAT_32 WINSTALL 62.2 GB disk1s1

Loner T

Level 9

59,513 points

Aug 12, 2016 12:18 PM in response to SrKarlSr_

Can you the following two procedures and retry BC Assistant?

Reset the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support

Aug 12, 2016 12:24 PM in response to Loner T

Loner T wrote:

Can you the following two procedures and retry BC Assistant?

Reset the System Management Controller (SMC) on your Mac - Apple Support

How to Reset NVRAM on your Mac - Apple Support

I shall try that now, thanks for all of the assistance!

Aug 12, 2016 12:30 PM in response to Loner T

The same error has come up. Is the size 4.29 GB correct? It's always me that has these issues, all I want is Windows... :/

Loner T

Level 9

59,513 points

Aug 12, 2016 12:38 PM in response to SrKarlSr_

On the first page, I have three commands, which show the size, MD5sum and size in bytes. Can you run those commands and post the output?

Aug 12, 2016 12:39 PM in response to Loner T

Loner T wrote:

On the first page, I have three commands, which show the size, MD5sum and size in bytes. Can you run those commands and post the output?

ls -lgh Win10_1607_English_x64.iso

-rwxrwxrwx@ 1 staff 4.0G 12 Aug 00:32 Win10_1607_English_x64.iso

openssl md5 Win10_1607_English_x64.iso

MD5(Win10_1607_English_x64.iso)= 3679bbb8373a6cd8b77e31fdd1ff661a

ls -lg Win10_1607_English_x64.iso

-rwxrwxrwx@ 1 staff 4294966874 12 Aug 00:32 Win10_1607_English_x64.iso

Aug 12, 2016 12:55 PM in response to SrKarlSr_

I've noticed mine seems smaller and have started re-downloading the ISO file, in case that is the issue:

"Win10_1607_English_x64.iso

482 KB/s - 160 MB of 4.1 GB, 3 hours left"

Loner T

Level 9

59,513 points

Aug 12, 2016 1:03 PM in response to SrKarlSr_

Are you downloading over a wireless connection? If possible, can you use a wired (ethernet) connection?

Aug 12, 2016 1:07 PM in response to Loner T

I'm connected via an ethernet cable that is connected to a TRENDnet Powerline Adapter. I'm unable to download directly from ethernet.

Loner T

Level 9

59,513 points

Aug 12, 2016 1:09 PM in response to SrKarlSr_

Once your download completes, can you run the same commands and see if they match the output I have posted?

Aug 12, 2016 5:49 PM in response to Loner T

YESSSSSS!

I Redownloaded the ISO using Chrome not Safari and it identies it!! Thank you so much to all that helped, especially Loner T!!

Loner T

Level 9

59,513 points

Aug 12, 2016 6:01 PM in response to SrKarlSr_

Are you able to install Windows successfully?

Aug 12, 2016 6:27 PM in response to Loner T

It went on to erase and format the USB and not come up with the Windows 7 or later error, so hopefully! It's late here so I'll get back to it tomorrow. Just glad I managed to make some progress! 😀