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iTunes 12.4.3 update stuck in App Store

The App Store loads this iTunes update to 30.2 MB out of 236 MB and then stops with "calculating" displayed next to it. I've tried deleting the items from the /Library/Updates folder, and run some suggested removal commands in Terminal. The best I've done is to clear the in progress update so it starts over, but it still stops at the exact same place at 30.2 MB. Any thoughts on how to proceed?

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Aug 18, 2016 11:39 AM

Reply
2 replies

Aug 18, 2016 1:46 PM in response to john schmit

Hi ..



Apps such as Little Snitch, Growl, and MacKeeper, can prevent updates from downloading



Disable anti virus software if installed


Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options



Make sure Gatekeeper is enabled


Open System Preferences > Security & Privacy then select the General tab.


Make sure either Mac App Store or Mac App Store and identified developers is selected.


If that area is grayed out, click the padlock icon to proceed.

iTunes 12.4.3 update stuck in App Store

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