Cannot Reset Security Questions We do not have sufficient information to reset your security questions.

I know this is an old thread but I have the same exact problem! I added 25 dollars to my account and tried to purchase something where it then asked for my security questions. I forgot them so I tried to reset them, and it just kept sending it to my old iPad that I forgot the password to. I contacted the support, was on the phone for 3 hours and in the end all they tell me is “find out the password to your old iPad and then reset your questions.” But I can’t even do that now because it’s popping up some not enough sufficient information when I try to reset the security questions now. How irritating. Anyone know how to fix this?

Dear Apple team,

Is there a problem with my email account?

I cant send any messages from my iPad, is this correct?

Could you please let me know,

Thanks,

Iwan *****

[Personal Information Edited by Host]

Helo Niel , I am from Pakistan i forget my apple id Security question, i want to reset it but fail with this error ( Cannot Reset Security Questions We don't have sufficient information to reset your security questions.) here in Pakistan no apple support is available such as " phone call support" " Live Chat" so pleas help me.

See if you can reset them : If you forgot the answers to your Apple ID security questions

Contact Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security

If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

To reset them : If you forgot the answers to your Apple ID security questions

If you can’t reset them yourself contact Support in the country where you are (and which is therefore the country on your account) and see if they can reset them for you : Contact Apple for help with Apple ID account security

If your country isn't on that page try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

I can't reset my question

I have same problem

We don't have sufficient information to reset your security questions.

Same

I have a problam with my security question's!

I'm also facing same issue. Please help..

Cannot Reset Security Questions

We don't have sufficient information to reset your security questions.

See the first reply on this thread

Hi my name rebin

Hi my name rebin

I can’t question my Apple ID open