Apple Pay keeps finding an old home address and setting it as a default address under billing for my Chase Bank Card. Chase bank does not have this address listed, my contact card does not have this address listed, but it keeps appearing as default no matter how many times I change it, delete it in every field possible.
Why does this keep happening? I cannot find where this address is listed ANYWHERE.
Thanks
I had this and fixed it through several steps.
If you go to settings on the phone and then into Wallet & Apple Pay you will find transaction defaults. The old address was here, however changing it to my new address did not fix the problem, also if you add it here before fixing any other issues it just keeps coming back.
I also had to update My Card in Contacts, this had two address in it, the old and the new. This seems to be the key step for me. Removing the old address now gave me only one option in the Wallet & Apple Pay default settings.
At this stage I also noticed that if you go into the wallet and click the i on the credit card you are using you can change the billing address, again both addresses were here. I again deleted the old address. The first time it came back! but doing it again deleted it. I am guessing removing the card and adding it again may also fix the problem.
Then I for good measure I logged out and logged in using iTunes & App Stores in Settings and restarted the Apple Store App that I was using.
Now my delivery options show the right zip/postcode and on check out with Apple Pay the address is correct.
I've had this issue twice this year, after I moved. I just had to catch an order before it shipped because it was going to my old address. Zappos told me my personal info was correct with them but it was using the Apple Pay info.
Went into the Wallet on my iPhone, went to each card record, erased any addresses that were still there, check-marked the correct address as the default. Then I rebooted my phone. When I went back into Wallet after I restarted, all the old information I deleted was gone, and the correct address still had the check-mark as the default.
We'll see if it sticks, but for now it's all good
Hi,
Make sure your iPhone software is up to date.
Tap Settings > General > Software Update
Latest iOS version available is 9.3.4.
If your software is up to date, remove the Chase card then add it back in.
Instructions here > Manage the cards that you use with Apple Pay - Apple Support
Did that. Didn't work, it still found the old address and won't switch to the current one. What do I try next?
Did you ever fix this? I've got the exact same issue.
It fixed itself, but only after I updated to iPhone 7 from my iPhone 6. So not really a fix, but it was fixed.
I'm having this same issue. I have completely removed my old address from my phone and contact card. The new address sticks for awhile but eventually changes back.
Apple Pay Default Address
