Bluetooth connection issue for JBL flip speaker with iPhone 6s

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Bluetooth connection issue for JBL flip speaker with iPhone 6s

I had my device connected to the JBL via Bluetooth and had issues with sound, so selected 'forget device' and haven't been able to reconnect device since. I've followed tips from previous forum questions, ie. press and hold power button for red and my iPhone recognizes the device, but will not connect it says "pairing unsuccessful - make sure JBL Flip is turned on, in range and ready to pair" - all of which is the case.

Please help.

iPhone 6s, iOS 9.3.4

Posted on Aug 24, 2016 5:25 AM

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Answer 1

tim_135

Community Specialist

Aug 24, 2016 5:49 PM in response to SMMacArthur

Hello SMMacArthur!

I like being able to have my Bluetooth accessories play from my iPhone. We can certainly check things out.

If you haven't yet, restart both the iPhone and the speaker: Restart your iPhone, iPad, or iPod touch - Apple Support

Try pairing then after that, making sure the speaker is back in pairing or discoverable mode.

If the speaker isn't pairing with the iPhone after that, try turning Airplane Mode on for 10 seconds and then off before attempting to pair: Use Airplane Mode on your iOS device - Apple Support

Let us know how that goes.

Regards.

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