Green dots in iPhone 6 Plus photos - is it something that can be fixed?

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Level 4

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Green dots in iPhone 6 Plus photos - is it something that can be fixed?

I've just recently noticed some obvious bright green dots in sunset photos I've taken with my iPhone 6 Plus. I thought it was just recent, so I went back and looked over old photos and found a couple with the same phenomenon as far back as late 2014. I saw at least one other discussion here about this from 2014, but there didn't seem to be a conclusion.

My AppleCare warranty is up on 9/25/2016. Is this something that will go away if replaced? Or is it a problem with the quality of the camera?

Otherwise beautiful photos are being wrecked by this. Here are a couple of examples.

Thanks,

doug

MacBook Pro (Retina, 13-inch, Late 2013), i5, 512 GB SSD, 16 GB RAM

Posted on Aug 31, 2016 2:39 AM

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Answer 1

Aug 31, 2016 2:45 AM in response to Doug Lerner2

Hello, It seems to be a hardware issue with your camera, so it's better to make an appointment in the Apple store to make a diagnostic, while your guarantee is still available.

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Answer 2

Doug Lerner2 Author

Level 4

1,345 points

Aug 31, 2016 2:46 AM in response to Ella Fitzgerald

Thanks. That's what I thought. I'm chatting with support now.

doug

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Answer 3

Doug Lerner2 Author

Level 4

1,345 points

Aug 31, 2016 3:47 AM in response to Ella Fitzgerald

They determined it should be replaced and are sending me a new iPhone and I will give this one back to the delivery person when the new one arrives.

doug

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Answer 4

Doug Lerner2 Author

Level 4

1,345 points

Sep 3, 2016 1:33 AM in response to Doug Lerner2

Well, it's obviously a spec/quality issue with the iPhone 6 Plus lens. I guess you could call it lens flare. It seems like a rather odd shape and color for lens flare though. Anyway, I got my exchange iPhone today, and I just went for a bike ride along the river, and it experiences the exact same problem. Not with every photo, but with many of the photos where I'm shooting into the sunset. Here are a examples with and without the effect. Three have the effect, and two do not.

Oh well, at least I ended up with a new iPhone manufactured in August of this year instead of my two-year-old iPhone, going into end of warranty.

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